Brand Certified
TurboTax - West, Omaha
4.8(21 reviews)
Certified by TurboTax - West, Omaha • May 17, 2026
Business Details
12020 Shamrock Plaza, Omaha, NE
68154, United States
Certified by TurboTax - West, Omaha • May 17, 2026
(402) 635-6028
Certified by TurboTax - West, Omaha • May 17, 2026
http://turbotax.intuit.com/local-tax-offices/ne/omaha/f53d46b464d14e17bd2f80e4d2cafe2d/
Certified by TurboTax - West, Omaha • May 17, 2026
About
Certified by TurboTax - West, Omaha • May 17, 2026
Tax Preparation ServiceTax Consultant
Hand off taxes to a local tax expert who has your back. Our TurboTax store in West, Omaha offers a fresh, modern experience where you can talk with a TurboTax expert and get tax preparation services, by appointment or walk-in. Whether you have a simple or complex return, our trusted tax experts make tax preparation easy and stress-free. Relax knowing they’ve got your back and will get you every dollar you deserve. Visit your local tax office in West, Omaha to get started with a local tax expert today.
Details
- Online appointmentsAvailable
- RestroomAvailable
- Onsite servicesAvailable
- Free parking lotNot available
Location
Certified by TurboTax - West, Omaha • May 17, 2026
Hours
Certified by TurboTax - West, Omaha • May 17, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.8
21 reviews
5 stars
19
4 stars0
3 stars
1
2 stars
1
1 star0
- KBKeith BuckleyMar 13, 20265.0I am ecstatic!!! Jerone Gillespie assisted me in serveral complex tax matters, and he helped me reduce my upcoming tax payment by over $15k. Best money I ever spent! :-)
- KKKaylaMar 12, 20265.0We come back every year (now 3 years in a row) due to the amazing service from Jerone! He is the best tax agent we have ever worked with. Incredible knowledge, thorough, and patient! I used to hate tax season but he makes it so easy. Loyal customers for life!
- MMMichaelMar 5, 20265.0Thanks Jerone. I am going to ad on will builder. I am so grateful for turbo tax and will recommend to my family and friends. Thank u so much.
- LDLydia DowneyFeb 17, 20265.0Very easy!
- JSJoel SwansonFeb 6, 20265.0Jerome was awesome. Professional, courteous and efficient. Knew his stuff and helped me squared away along with fixing my deduction issues I was having.
Frequently Asked Questions About TurboTax - West, Omaha
What happens if I miss the tax filing deadline?
Even if the tax deadline passed, it's not too late. You can still file your return, or hand it off to our tax experts who can prepare, sign, and file for you.
Keep in mind that if you can’t pay when you file, you might face IRS penalties. The consequences for filing your return late depend on whether you owe taxes or not:
If you're expecting a refund, there's no penalty for filing late.
If you owe taxes, it's important to file as soon as possible to minimize failure-to-file and failure-to-pay penalties.
A TurboTax expert can help you file quickly, explore payment options like an installment plan, and get you back on track. Learn more about filing after the deadline.
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
What tax services are provided by TurboTax Full Service Omaha?
TurboTax Full Service Omaha offers comprehensive tax preparation, including filing your taxes, answering tax questions, amending previous returns, and identifying deductions or credits.
Do I need an appointment to visit the TurboTax Full Service Omaha office?
Yes, visits to the TurboTax Full Service Omaha office require an appointment. You can also book a session online with a local tax expert.
What should I bring to my appointment at TurboTax Full Service Omaha?
Bringing prior year tax returns or related documents is optional, but helpful. You can also upload documents securely online. If you don't have documents, just bring your tax questions.
What are the operating hours for TurboTax Full Service Omaha?
The office is open by appointment on Wednesdays and Thursdays from 6:00 PM to 9:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 9:00 AM to 1:00 PM. It is closed on Mondays, Tuesdays, and Fridays.
Where is TurboTax Full Service Omaha located?
TurboTax Full Service Omaha is located at 12020 Shamrock Plaza, Suite 1, 15, 18, 27B, Omaha, NE 68154.
What amenities are available at the TurboTax Full Service Omaha office?
The office has restrooms, offers online appointments, and provides onsite tax preparer services for your convenience.
Are there nearby places to visit before or after your appointment at TurboTax Full Service Omaha?
Yes, you can visit Let's Do Tea, a local tea room and coffee shop nearby, perfect for relaxing before or after your tax appointment.
If I need counseling services near TurboTax Full Service Omaha, where can I go?
Nearby counseling and mental health services include Lynne Clure, Ph.D., LLC, Sense of Hope, Kent Psychiatric Services, and Siemer Counseling & Assessments LLC, all within close proximity to the office.
What roofing contractors are located near TurboTax Full Service Omaha?
Nearby roofing contractors include Options Exteriors, Roof Kings of Nebraska, and RestoreMasters, which can be useful if you need home repairs after handling your taxes.
How can I contact TurboTax Full Service Omaha?
You can contact TurboTax Full Service Omaha by calling +1 415-318-2049 or visiting their website at https://turbotax.intuit.com/lp/ppc/2596/.
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