Liberty First Credit Union

Reviews

• AT

  Amy Thompson

  2 days ago
  5.0
  Tellers can do so much, and so quickly! Low fees, high interest checking, personal texts and calls for suspected fraud. Best banking experience available!
• AO

  Ariana Orozco

  Jun 30, 2026
  1.0
  do not waste your time working with Melany Franzen.
• AS

  Arch Stanton

  Jun 14, 2026
  5.0
  The best financial institution in Lincoln
• CJ

  C J

  May 19, 2026
  1.0
  We currently own an investment property and are under contract with buyers using an FHA loan to purchase the home. Liberty First Credit Union was the buyers’ original lender, and throughout the process they appeared to complete all standard first-time homebuyer due diligence. Every major step of the transaction had already been cleared to move forward toward closing. The appraisal came back clean. The inspection came back clean. All required documentation had been completed on both sides. Closing was scheduled for Friday, May 22nd. Then, on May 19th at approximately 11:00 a.m., Liberty First informed the buyers that they would no longer be funding the purchase of the property. After weeks of processing, approvals, and preparation, the buyers were suddenly told, less than 72 hours before closing, that the lender was backing out of the deal. What makes the situation even worse was the complete lack of professionalism and accountability shown in the process. For employees of a financial institution to leave first-time homebuyers with responses along the lines of, “We don’t know what to tell you. We aren’t going to help you,” is unacceptable. These buyers are not investors with multiple properties and backup plans. They are first-time homebuyers who live out of state and had been preparing to move into their new home this week. They now find themselves without housing, without answers, and without the financing they were repeatedly led to believe was secure. As property owners, we will move forward. But the real impact falls on the buyers. The people who should have been experiencing one of the most exciting milestones of their lives, only to be blindsided days before closing with virtually no support or meaningful explanation. This entire situation reflects a serious failure in communication, professionalism, and responsibility. Shame on Liberty First Credit Union for the way these buyers were treated.
• JC

  J.R. Copple

  May 6, 2026
  4.0
  Friendly people but I wish they knew how to explain the kasasa account way better because nobody seems to know