Certified by State Employees’ Credit Union • Jul 26, 2026
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
Wheelchair accessible entranceAvailable
Location
Certified by State Employees’ Credit Union • Jul 26, 2026
Coinstar®3 kiosks allow members to deposit or exchange loose change for cash without the hassle of rolling coins.
Reviews
3.8
25 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
1
1 star
6
KM
Kenneth Martin
Apr 8, 2026
1.0
Armed Security...I will travel 30 minutes out of my way before I come here again. 3 long on hold phone calls just to retrieve a deposited check that was missing an endorsement..it took 1 full week to get it back after using the ATM to deposit and No! phone calls from any NCSECU member from this branch or another branch or HQ. I had to drive there myself to find out. Oh! I did receive a letter saying I keyed it in wrong! No! Not keyed in wrong! Missing an endorsement! Pitiful.
DL
Dennis Luis
Feb 18, 2019
5.0
Went in and it was quit busy, I was feeling dizzy and went to sit down. They quickly asked if I was ok, I told them I just got dizzy standing up and had to sit for awhile the said it was fine . Must of blacked out from my Diabetes sugar low, the quickly helped me bring my sugar up so I could compleat my transactions so I could go home, Thank You ...for helping me Dennis L Best Customers Service people are friendly
DR
Deshun rich
Aug 2, 2017
2.0
Worst customer service I have ever received dealing with them. Was only one there and was told it would be 1:45 before I could see someone. I said ok. Waited patiently. The individual I spoke with cod not answer my question about refinancing, and said she needed to speak with someone else, and she would give me a call by the end of the day. She didn't bother to run my information or anything. Well the end of the day came, and I never received a call back from anybody. I just had surgery, probably should have been in bed resting, but was told I could be seen when I called and asked. So I got dressed and suffered through the pain. Guess I should have tried Nashville or Sunset.
Frequently Asked Questions About State Employees’ Credit Union
What is the State Employees’ Credit Union located at 2550 Benvenue Rd in Rocky Mount?
It is a not-for-profit financial cooperative serving State of North Carolina employees and their families with consumer financial services for over 80 years.
What are the general operating hours of this SECU branch in Rocky Mount?
The branch is open Monday to Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Is the State Employees’ Credit Union branch at 2550 Benvenue Rd wheelchair accessible?
Yes, this location has both wheelchair accessible entrances and parking.
Which financial products are offered at this SECU branch?
They offer Checking and Savings Accounts, Education and Retirement Savings, Investment Accounts, Credit Cards, Mortgages including HELOC and refinancing, Auto and Personal Loans, and various insurance products.
Does this branch provide any special services beyond banking, such as notary or coin redemption?
Yes, they offer services including Foreign Currency exchange, Notary services, Safe Deposit Boxes, Savings Bonds, and Coin Redemption.
What are the holiday closures for the Rocky Mount SECU branch?
The branch will be closed on Thanksgiving (Nov 27-28), Christmas Eve and Day (Dec 24-25), and New Year's Day (Jan 1).
How can I contact the State Employees’ Credit Union branch at 2550 Benvenue Rd?
You can call them at +1 252-985-0311 or email rockymount-benvenuerd@ncsecu.org.
Are there ATMs available near the SECU branch at 2550 Benvenue Rd?
Yes, there is a CashPoints® ATM located nearby for convenient cash access.
What religious organizations are close to the SECU branch that I could visit before or after my appointment?
Nearby are the Church of Christ Westside Non-Instrumental, Casa de Oracion, Benvenue Baptist Church, and Crossroads Baptist Church.
Are there recreational or shopping options near the Rocky Mount SECU branch for visitors?
Yes, you can visit Hornbeam Park for outdoor activities like tennis, check out This N That for vintage and consignment shopping, or visit Pro Scuba Center for sports and recreation.
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