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State Employees’ Credit Union

3.3
(37 reviews)

Business Details

1010 New Bern Ave, Raleigh, NC
27601, United States
(919) 839-5370
https://locations.ncsecu.org/raleigh/1010-new-bern-ave

About

Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
1010 New Bern Ave, Raleigh, NC
27601, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
8/7/20268:30 AM - 5:30 PM
10/12/2026Closed
11/11/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
11/27/20268:30 AM - 5:30 PM
12/24/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:30 PM
1/1/20278:30 AM - 5:30 PM

Products & Services

1 list · 1 item

Branch Services

1 item

Coinstar®3 kiosks allow members to deposit or exchange loose change for cash without the hassle of rolling coins.

Reviews

3.3
37 reviews
5 stars
18
4 stars
3
3 stars
1
2 stars
1
1 star
14
  • KA
    Kimmy Ab
    6 days ago
    1.0
    I had a very disappointing experience at this bank on Corporate Parkway. Every time I visit, there seems to be an issue. On my most recent visit, every ATM was out of service, and only two tellers were working. Instead of helping customers efficiently, they appeared to be chatting while the line continued to grow. The area around the property also needs attention. The Burger King behind the bank had overflowing trash, and the surrounding area looked neglected. As businesses representing the community, it's important to help keep the neighborhood clean and welcoming. I hope management takes these concerns seriously. Reliable ATMs, professional customer service, and maintaining a clean environment are all important. Even spending a few minutes each day on property maintenance could make a noticeable difference for customers and the community.
  • JT
    Johnna Thatch
    May 22, 2026
    5.0
    I would like to recognize Kathryn Manning for her exceptional patience, professionalism, and willingness to help throughout my auto loan process. From the very beginning, she took the time to thoroughly explain everything to me, answer my questions, and make sure I understood the next steps. After experiencing confusion and frustration at another branch, Kathryn remained calm, understanding, and extremely reassuring. She went above and beyond to review my situation carefully and worked diligently to help get everything squared away. Her customer service made a stressful situation feel manageable, and I truly appreciated how kind and apologetic she was regarding the confusion I experienced elsewhere. Because of Kathryn’s time, effort, and dedication, I will now be picking up my new car tomorrow. SECU is lucky to have someone like her representing their organization. Thank you again, Kathryn, for treating me with patience, respect, and genuine care throughout the process.
  • ND
    Nick Dacunto
    Apr 11, 2026
    5.0
    Meika and the teller that helped me set up my account were nothing short of excellence!!! Absoutely love them!!!
  • MM
    Mona Mona
    May 3, 2023
    1.0
    The worst location ever! Waited in drive through over 35 minutes both sides! People all just left! But the 1 car behind us wouldn’t back out so we couldn’t go to another location! Never again! Never! Just ghetto!
  • WW
    Whitney W.S.
    Dec 3, 2018
    1.0
    Terrible! Gave them 5 tries the drive thru teller sent me the envelope that belonged to the person behind me..... Overall slow and not friendly

Frequently Asked Questions About State Employees’ Credit Union

What is the State Employees’ Credit Union?

It is a not-for-profit financial cooperative owned by its members, providing consumer financial services to employees of the State of North Carolina and their families for over 80 years.

Where is the State Employees’ Credit Union located?

The credit union is located at 1010 New Bern Ave, Raleigh, NC 27601, USA.

Brand Certified Facts from State Employees’ Credit Union

This information is certified by State Employees’ Credit Union and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
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