Come visit us at our Glenwood Branch near the Crabtree Mall in Raleigh, North Carolina. As a leading regional bank in the US, we're committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions, the SouthState Team is here to help tailor a solution to fit your unique needs. This paired with our convenient ATMs, online banking and mobile app, means you can bank conveniently anytime, anywhere. This is banking at its best. This is Banking Forward. This is SouthState Bank.
Avoid this place. They have multiple lawsuits for a reason.
MM
Mike Molina
Mar 6, 2026
5.0
I had an outstanding experience at the South State Bank, on Glenwood Ave. today thanks to Will & Kira. They both went above and beyond to help me with my situation, and their professionalism, patience, and kindness really stood out. I'm an independent contractor, not an employee so one of the companies I work for uses echecks because they can't put me on direct deposit, so I can print my checks off from anywhere, because I travel a lot for work, so it does look a little suspicious if you haven't seen it before.
Instead of just doing the basics of their job, they took the time to carefully listen and make sure everything was handled correctly. They were incredibly helpful, positive, and genuinely seemed to care about resolving my issue.
Customer service like this is rare, and it made a stressful situation much easier. I truly appreciate the effort they put in to help me today. The bank is lucky to have employees like them representing the branch.
Thank you both again for your excellent service!
CJ
Carl Jones
Feb 25, 2026
1.0
The manager Cliff was very rude and didn’t seem to understand my needs to applying for a loan. He seemed like he didn’t know how to even start the process, very condescending, and arrogant. He kept texting on his phone while I was speaking to him and didn’t even hear me to the point I had to repeat myself several times. This is not how business works and I really think this guy didn’t want to be there or do his job. After about 30 minutes of getting nowhere, I left and took my business to a bank that listened and wanted me as a customer!
To say the least, this bank isn’t a place anyone should go! I recommend any other bank than this one. Cliff should learn how to treat customers in order to gain trust for future customers. His ego was bigger than his body. Please get new management!
JT
Juan jose Talingo
Jun 5, 2024
5.0
Muy agradable
MM
Matt McCoy
Sep 9, 2022
1.0
I've been waiting for a year for this South State bank to catch up with others regarding their internet banking. I still cannot access statements or tax documents for my account on their website. The best part - I called their call center on a weekday after 5pm and was told I'd have to pay $5 to receive help in getting this taken care of. I know I'm not a big account, but I pay hundreds per month in interest to this bank, and they want to charge $5 to help me get a tax document?
What are the regular business hours for SouthState Bank in Raleigh?
SouthState Bank in Raleigh is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday until 5:30 PM. The branch is closed on Saturdays and Sundays.
Does SouthState Bank offer drive-through banking services?
Yes, SouthState Bank provides drive-through services from Monday to Thursday, 8:30 AM to 5:00 PM, and on Friday until 5:30 PM. It is closed on weekends and some holidays.
Which banking products and services are available at SouthState Bank?
SouthState Bank offers checking and savings accounts, money markets, CDs, IRAs, credit cards, credit lines and loans including business, car, and home equity lines of credit, mortgages by appointment, investments, trust services, and cash flow management solutions.
Where is SouthState Bank's Raleigh branch located?
The Raleigh branch is located at 4901 Glenwood Avenue, Suite 100, Raleigh, NC 27612, US, near Crabtree Mall.
Is SouthState Bank accessible for customers with disabilities?
Yes, the branch has wheelchair-accessible entrances and parking to accommodate customers with disabilities.
What holiday hours should customers be aware of for this SouthState Bank location?
The Raleigh branch is closed on November 11, November 27, and December 25, 2025, for holidays.
Can I find other banking options near SouthState Bank on Glenwood Avenue?
Yes, nearby you will find Capital Bank and additional SouthState Bank locations, providing convenient alternatives for banking services.
What local businesses or services are near SouthState Bank Raleigh that customers might visit?
Nearby businesses include Enchanted Fairies for event photography, MakoRx insurance agency, Emily Bennett MTG mortgage broker, and Perry's Steakhouse and Grille for dining, which customers may find useful before or after visiting the bank.
How can customers use nearby transit or services to access SouthState Bank?
Customers can utilize nearby transportation services like Smith Luxury Limousines offering airport shuttles, and coworking spaces such as Office Evolution and Spaces if combining business activities around SouthState Bank's location.
Where can I find SouthState Bank's mobile banking apps?
SouthState Bank's mobile banking apps are available on the Google Play Store and Apple's App Store for convenient banking on the go.
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