Come visit us at our Falls of Neuse Branch located near TJ Maxx and Home Goods in Raleigh, North Carolina. As a leading regional bank in the US, we're committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions, the SouthState Team is here to help tailor a solution to fit your unique needs. This paired with our convenient ATMs, online banking and mobile app, means you can bank conveniently anytime, anywhere. This is banking at its best. This is Banking Forward. This is SouthState Bank.
Every time I come to this bank the more I understand why there is so much turnover with their employees. The teller Renee is extremely rude and unhelpful and I avoid her at all costs! One day I came through the drive thru to make a simple deposit and she did even turn or bother getting up to assist me! She was sitting on her phone she had propped on the desk watching her show! It took for another teller to come out of the back I am assuming as she was not behind the teller line when I pulled up and was able to help me! The young lady Kelly who I have became acquainted with after working with her on a weekly basis clearly takes pride in her work and does not mind going above and beyond to help customers. Whenever I request to speak to a manager I am told that he’s too busy and that he will get back to me, what a joke! At least when the other manager Damien was here he was useful! I will be pulling all of my money from my account and going elsewhere, not worth the headache and the wait of a one man show!
MM
Mike Molina
Mar 6, 2026
1.0
I had in abysmal experience at the South State Bank on Falls of Neuse Road today. A teller: 5'07", 160+ lbs, auburn hair just past her shoulders, freckles, wears glasses made it very clear that she wasn't willing to help me at all!
I'm new to the area from SC & I'm an independent contractor, not an employee so one of the companies I work for uses echecks, because they can't put me on direct deposit, so I can print my checks off from anywhere, because I travel a lot for work, so it does look a little suspicious if you haven't seen it before. But every teller I've ever gone to has just picked up the phone and verified it, just like the folks at the South State Bank on Glenwood Avenue did today, right after I left this Bank. Nope, she just slid my check back to me & said I'm not accepting this! Go back to your bank in SC that accepts these or get direct deposit.
AM
Allen McDonald
Sep 17, 2024
5.0
Jordan was a life saver! He made us feel cared for and relieved all of our stress when taking out a loan. Thank you Jordan!
AD
Adolfo146 Diaz
Dec 24, 2023
5.0
Muy profesionales y amables
MM
María José M
Dec 7, 2023
5.0
I had a quick and very nice customer service from Jordan. Keep up the good work, God bless you!
What are the regular business hours for SouthState Bank's Raleigh branch?
The SouthState Bank Raleigh branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 5:30 PM. The branch is closed on Saturdays and Sundays.
What are the drive-through hours at this SouthState Bank location?
The drive-through is open Monday through Thursday from 8:30 AM to 5:00 PM, and on Friday from 8:30 AM to 5:30 PM. It is closed on weekends.
What financial products and services does SouthState Bank offer at this location?
SouthState Bank offers a range of products including checking and savings accounts, money markets, CDs, IRAs, credit cards, loans (car, business, home equity), mortgages by appointment, investments and trust services by appointment, and cash flow management solutions.
Does this SouthState Bank branch provide accessible facilities?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Where is the SouthState Bank Raleigh branch located?
It is located at 6623 Falls of Neuse Road, Raleigh, NC 27615, USA, in the Falls Village neighborhood near TJ Maxx and Home Goods.
How can I contact SouthState Bank for customer support?
You can reach customer support via email at customercare@southstatebank.com or by phone at +1 919-500-4990.
Are there any nearby dining options close to SouthState Bank's Raleigh branch?
Yes, several dining options are nearby, including Poke Burri Raleigh and Poke Burri for sushi, Moe's Southwest Grill for Tex-Mex, Rosati's Pizza, Taj Mahal Fine Indian Cuisine, and Smashburger, among others. These are convenient places to grab a meal before or after visiting the bank.
What gas stations or automotive services are near this SouthState Bank location?
Nearby automotive and gas services include Falls Village Exxon Auto Repair, Exxon gas stations, Exxon & Mobil Stations, and Han-Dee Hugo's, which also offers convenience store items and breakfast options. These can be useful if you need vehicle services or fuel during your visit.
Can I find fitness and wellness centers close to the SouthState Bank Raleigh branch?
Yes, nearby fitness facilities include Club 02 Fitness and CrossFit Sua Sponte, offering options for workouts, sports, and active recreation before or after banking.
Does SouthState Bank Raleigh branch offer online and mobile banking options?
Yes, SouthState Bank provides convenient online banking and mobile app services to help you bank anytime, anywhere. Mobile apps are available via the Apple App Store and Google Play Store.
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