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Outside view of the State Employees' Credit Union Knightdale branch
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State Employees’ Credit Union

3.9
(51 reviews)

Business Details

809 N Smithfield Rd, Knightdale, NC
27545, United States
(919) 266-6213
https://locations.ncsecu.org/knightdale/809-n-smithfield-rd

About

Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
809 N Smithfield Rd, Knightdale, NC
27545, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
10/12/2026Closed
11/11/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
11/27/20268:30 AM - 5:30 PM
12/24/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:30 PM
1/1/20278:30 AM - 5:30 PM

Products & Services

1 list · 1 item

Branch Services

1 item

Coinstar®3 kiosks allow members to deposit or exchange loose change for cash without the hassle of rolling coins.

Reviews

3.9
51 reviews
5 stars
35
4 stars
2
3 stars
0
2 stars
2
1 star
12
  • NM
    Nathan Mincey
    Sep 4, 2026
    5.0
    Wife banks here a lot, got her car loan here, thinking about opening an account here for later
  • MP
    Mrs Perry
    Aug 30, 2026
    5.0
    We have been working with Angela on getting a refinance auto loan. She explained everything that we needed to bring to the appointment we made with her. Once the loan was approved she explained what the next steps were to get the title to them from the previous bank! Well when the other bank (we will leave their name out) sent us the title instead ,my husband called her at 5:15 on a Friday to let her know this she said bring it on in to me and I will take care of it. I can very much say she is TOP NOTCH!! Thank You Angela for your outstanding service!
  • VG
    Vivian Green
    Aug 3, 2026
    5.0
    Great customer service and very friendly.
  • JJ
    Johnson
    Apr 23, 2026
    1.0
    I went to the NCSECU Knightdale branch today and it was terrible, but not at the beginning. I was greeted by the nicest gentlemen. We talked about his 11am lunchtime and when he gets home he is so hungry…so I was called in the office with a rep who looked tired, and as I sat there with her, she became just rude. She wanted to know the purpose of my visit. Explained I started an account online for my daughter and just need to finish up with documentation. While waiting, I received a call from Angela also inside the bank assuming to assist with finish up my online process. I mentioned it to the other rep, she message her. And then proceed to say maybe she is trying to contact you about an overdue loan. Explain I don’t have a loan with them. So as she proceeded, i mentioned I wanted the free while life for my girls and I wanted to take out the $18 a year for myself. She goes yeah, yeah. There is a pause. She then goes maybe she was calling you about an over due loan that you are on with someone else. Nope, I only have what you see. I am thinking she working on my new account, she then goes yeah, I see you have a balance of $70plus dollars on your credit card, I state I am aware. As a State employee myself this service was very sad. I know when all have a bad day, but totally unacceptable!
  • JH
    Jeah Hazell
    Nov 7, 2024
    1.0
    After they verified that they told me false info they never fixed the mistake! Me and my family have banked with them our whole lives but today I’m convinced this bank does not have our backs here in nc! Terrible terrible customer service.

Frequently Asked Questions About State Employees’ Credit Union

What services and financial products does State Employees’ Credit Union offer?

They offer a variety of financial products including checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOCs, refinancing, special mortgage programs, auto loans, personal loans, and insurance products like auto, home, and life insurance.

Where is the State Employees’ Credit Union branch located in Knightdale?

It is located at 809 N Smithfield Rd, Knightdale, NC 27545, USA.

Brand Certified Facts from State Employees’ Credit Union

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