State Employees’ Credit Union

Reviews

• CO

  Casey O'Hara

  Jun 5, 2026
  5.0
  the staff here are friendly and helpful, i've always had a good experience
• AA

  Alexis

  Jan 3, 2025
  1.0
  I had a terrible experience with the manager, Luke, at my State Employees branch. Due to mistakes made by one of his employees (Kemont Brown) on my account, he promised to handle the issue, including an extension, but he didn’t follow through. When I followed up, he tried to deny ever making those promises and was incredibly rude and dismissive on the phone. His lack of empathy and professionalism was shocking, especially for someone in a leadership position. It’s unacceptable to treat members this way, especially when we’re just trying to fix issues caused by the branch’s own errors. This type of treatment is unacceptable and shows a clear lack of accountability. Also, the VP demonstrated clear negligence by leaving the issue abandoned. Will not be working with this branch and their employees again.
• DC

  David Cornelius

  Jun 9, 2016
  3.0
  Stopped by to use the ATM on a Saturday morning and both entrances to the parking lot were blocked off by a yard-working crew, who were leaf blowing a few parking spaces. Had to park at the next location over and walk to the drive up at, very inconvenient. I realize this isn't the banks fault, just posting the comment so you're aware of your grounds crews actions of blocking your entrances when it didn't seem necessary.
• KK

  Kevin

  Nov 17, 2015
  5.0
  Best bank around!