State Employees’ Credit Union

Reviews

• VM

  Vitale Motus

  Jul 20, 2026
  1.0
  Star Rating: ⭐☆☆☆☆ (1/5) As a customer and employee of SECU, I can say that everything else is fine. However, the manager, Tunisha, is the reason for this low rating. Her behavior makes me feel uncomfortable, and it has negatively affected my experience with the credit union. I hope this is addressed so customers and staff can feel respected and safe.
• KL

  Kenneth “Lewis” Leak

  Jul 11, 2026
  3.0
  Nice location to visit ATM or counter tellers. If this is the Holden Rd location. Loan or account department not the best location to do business with here. They try to may you feel like you work for them. This particular manager male tall European try to bully you into what you should do and not what you want to do. Lady and I went to get a loan and he was demanding applying a we weren't interested in. Guess since she was a female he thought this was ok. When I chimed in he wanted to get defensive. Needly to say we got what we wanted and not the loan he tried to convince her to get. The reason for the information is to make people aware of their behavior. Second situation... Just this past Friday we went end to pay a loan off early. Stopped at the desk to basically sign in to speak with loan rep. But the woman at the desk chose to handle herself. In this very order... we didn't sign in she asked for phone number. Then pulled up accounts. Asked which loan did we want to pay off. We told her and then she was told to take money from single checking to pay the loan off. She proceeded to do just that and was asked for a receipt. Then this woman ask to see her ID not bank card. So, I proceeded to ask : Let me understand you asking for telephone number and proceeded this transaction all without ever said or confirming it was actually her! She then asked am I mad at her. I replied what... I'm just trying to understand how you can go into someone's account with a phone number and not confirming its her actual account. She replied this has nothing to do with you and you can go sit down. I quickly let her know everything about this transaction has to do with me. Also that I'm not going no where. She then stated to us ... I never seen her and she could have stolen her information. Of course, I had to wrap my head around this comment. Understood that she be a European would have never accused another European of Identity theft. But why and who steals someone's Identity to pay a loan off that's never been late and has a credit score around 800. Only dropped because of getting loans here from 803. He first mistake was not ever confirming or asking for bank information from the start. But to feel you can say whatever you feel isn't professional and not intelligent. Especially since you're younger and under trained for your position. So, people be aware of the branch loan and accounts department. Greensboro, NC Holden Rd location... This was a great location when it first opened up and the manager from the Friendly/ W.Market St was place here to run it. Management changed and people as well as them feel arrogant.
• HL

  houston lytch

  Jun 7, 2026
  5.0
  Everything was good 👍
• I

  #Imjustthemessenger9

  May 11, 2022
  1.0
  This establishment gotta do better! Atm is always down! This bank is going downhill...smh. As busy as it is it should be two ATMs!
• TR

  Tasha Rouse

  Mar 28, 2016
  2.0
  I love my bank because they have excellent customer service. However, today I received poor customer service the teller was rude while I was just trying to deposit a check into a separate account. I can promise I will not be going back to this branch!