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Outside view of the State Employees' Credit Union Durham-Lowes Grove branch
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State Employees’ Credit Union

3.4
(55 reviews)

Business Details

2421 E NC Hwy 54, Durham, NC
27713, United States
(919) 806-0903
https://locations.ncsecu.org/durham/2421-e-nc-hwy-54

About

Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
2421 E NC Hwy 54, Durham, NC
27713, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
8/7/20268:30 AM - 5:30 PM
10/12/2026Closed
11/11/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
11/27/20268:30 AM - 5:30 PM
12/24/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:30 PM
1/1/20278:30 AM - 5:30 PM

Products & Services

1 list · 1 item

Branch Services

1 item

Coinstar®3 kiosks allow members to deposit or exchange loose change for cash without the hassle of rolling coins.

Reviews

3.4
55 reviews
5 stars
28
4 stars
6
3 stars
1
2 stars
2
1 star
18
  • TL
    Tyler Lee
    Jun 29, 2026
    1.0
    That Indian lady at the front is rude. Refused to help me, so I went to another branch, and got helped with no problem. Thanks to the ones at Elliot Rd
  • SG
    Stefan Greenlee
    Jun 10, 2026
    1.0
    I’ve received sub par service at this particular branch too many times to count now. After being with this institution for decades it’s sad that the branch closest to my home is the worst one I’ve visited. It’s typically slow, Especially when you need to see a banker. There’s one particular manager that’s been wrong on two occasions who wasn’t helpful even in her mistakes and I’ve had a few of the tellers provide poor customer service and made my banking experiences seem more like a hassle than their job. And it’s JUST this branch.
  • TW
    tawanner washington
    Apr 8, 2026
    1.0
    I do not live in Durham but I need to stop to bank to transact business while I was in the area… this is the most unprofessional group of bank folks I have dealt with. I needed a cashier check the lady waited on me had on mask and gloves and didn’t say 2-3 words. Candy bars were sitting on counter for purchase I ask her a question and she barely even open her mouth. NCSECU corporate staff you need to visit this bank as a regular customer to understand why I rate this place they way I did. If I ever need to stop to a bank In Durham again to transact business It won’t be this branch!
  • JL
    Jazzriel Lyles
    Nov 8, 2018
    1.0
    If your a first time home buyer do not go to this branch !!!!!!! I’ve had the worst absolute experience everyone was very nonchalant and really didn’t seem to care. No one even walked me thru any of the paperwork to further explain anything to me , buying a house for the first time is very stressful and I truly felt no one really cared and no one could even give me a postive answer on anything I asked . I spent a total of 4 one hr lunch breaks going around and around just to have to call secu to have things straightened out. This branch needs a serious wake up call on customer service , standards and knowledge

Frequently Asked Questions About State Employees’ Credit Union

What is State Employees’ Credit Union and whom does it serve?

State Employees’ Credit Union is a not-for-profit financial cooperative that has been providing consumer financial services to employees of the State of North Carolina and their families for over 80 years.

What are the regular business hours for this SECU branch in Durham, NC?

The SECU branch is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.

Brand Certified Facts from State Employees’ Credit Union

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Certified July 26, 2026Yext Knowledge Graph
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