Brand Certified
TurboTax - FreeMore West, Charlotte
4.8(113 reviews)
Certified by TurboTax - FreeMore West, Charlotte • Jul 05, 2026
Business Details
1213 West Morehead Street, Charlotte, NC
28208, United States
Certified by TurboTax - FreeMore West, Charlotte • Jul 05, 2026
(704) 702-1111
Certified by TurboTax - FreeMore West, Charlotte • Jul 05, 2026
http://turbotax.intuit.com/local-tax-offices/nc/charlotte/5ec9bcc4fbd64a8e9d6106397f357b53/
Certified by TurboTax - FreeMore West, Charlotte • Jul 05, 2026
About
Certified by TurboTax - FreeMore West, Charlotte • Jul 05, 2026
Tax Preparation ServiceTax Consultant
By appointment only. Hand off taxes to a local tax expert who has your back. Get expert tax preparation services in FreeMore West, Charlotte at your nearby TurboTax Expert office. Our trusted tax experts make tax preparation easy and stress-free. Schedule an appointment by calling (704) 702-1111 or meet with a TurboTax expert online—whichever works best for you. Either way, you’ll connect with a tax professional that will get you every dollar you deserve. Visit your local tax office in FreeMore West, Charlotte to get started with a local tax expert who has your back.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- RestroomAvailable
- Onsite servicesAvailable
Location
Certified by TurboTax - FreeMore West, Charlotte • Jul 05, 2026
TurboTax - FreeMore West, Charlotte
1213 West Morehead Street, Charlotte, NC
28208, United States
Hours
Certified by TurboTax - FreeMore West, Charlotte • Jul 05, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.8
113 reviews
5 stars
106
4 stars
3
3 stars0
2 stars0
1 star
4
- FSFelicia ShawJun 29, 20265.0I had an outstanding experience working with Ebony at TurboTax! She was professional, knowledgeable, patient, and made the entire tax filing process simple and stress-free. Ebony took the time to answer all of my questions, explained everything clearly, and ensured I received every deduction and credit I qualified for. Her attention to detail, excellent customer service, and commitment to helping her clients truly stand out. I highly recommend Ebony to anyone looking for a trustworthy and experienced tax professional. Thank you for making my tax experience such a positive one!
- JJjessieJun 29, 20265.0I had an excellent experience with my TurboTax associate Ms. Ebony McLean. She was patient, knowledgeable, and took the time to answer all of my questions clearly. This made my tax filing process much less stressful and ensured everything was completed accurately. I truly appreciated her professionalism, friendly attitude, and willingness to go the extra mile. Thank you for providing such outstanding customer service!
- TLT'Keyah LeeJun 29, 20265.0I had an excellent experience getting my taxes done by Ebony! The process was smooth, professional, and stress-free. Everything was explained clearly, all of my questions were answered, and I felt confident that my taxes were handled accurately. I truly appreciate the patience, knowledge, and great customer service she had. I highly recommend her services to anyone looking for a trustworthy and reliable tax professional. I’ll definitely be back next year!
- AKAnthony kiddJun 29, 20265.0Ebony McLean was absolutely outstanding! She took the time to thoroughly explain my current tax situation while helping me file my return, making sure I understood every step of the process. She was extremely knowledgeable, professional, patient, and informative, which made the entire experience stress-free. I would recommend Ebony 20 times over—in fact, I already have! If you’re looking for someone who truly cares about her clients and provides exceptional service, she’s the one to go to. I can’t wait to work with Miss McLean again for my taxes next year. Thank you for such an amazing experience!
- RWRyan WhiteJun 26, 20265.0Eboni was absolutely amazing! She made what is usually a stressful process feel easy and stress-free. She was knowledgeable, patient, and took the time to answer all of my questions thoroughly. She explained everything in a way that was easy to understand and made sure I received every credit and deduction I qualified for. Her professionalism, attention to detail, and friendly attitude truly stood out. I highly recommend Eboni to anyone using TurboTax—you’ll be in excellent hands. Thank you for providing such outstanding service!
Frequently Asked Questions About TurboTax - FreeMore West, Charlotte
What happens if I miss the tax filing deadline?
Even if the tax deadline passed, it's not too late. You can still file your return, or hand it off to our tax experts who can prepare, sign, and file for you.
Keep in mind that if you can’t pay when you file, you might face IRS penalties. The consequences for filing your return late depend on whether you owe taxes or not:
If you're expecting a refund, there's no penalty for filing late.
If you owe taxes, it's important to file as soon as possible to minimize failure-to-file and failure-to-pay penalties.
A TurboTax expert can help you file quickly, explore payment options like an installment plan, and get you back on track. Learn more about filing after the deadline.
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
What tax preparation services does TurboTax Full Service Charlotte offer?
TurboTax Full Service Charlotte provides tax filing, tax advice, review and amendment of past returns, and help identifying deductions and credits.
Do I need to make an appointment to visit the TurboTax office in Charlotte?
Yes, appointments are required to meet with a tax expert, and you can also book appointments online.
What should I bring to my tax preparation appointment at TurboTax Full Service?
You don't need to bring anything, but prior year tax returns or any relevant tax documents can be helpful. You may also upload documents securely online.
What are the TurboTax Full Service Charlotte office hours?
The office is open Monday through Wednesday from 9 AM to 5 PM, Thursday 1 PM to 5 PM, Friday 9 AM to 1 PM, and weekends 11 AM to 15 PM, by appointment only.
Where is the TurboTax Full Service Charlotte location?
The office is located at 1213 West Morehead Street, Suite 510 and 525, Charlotte, NC 28204.
Does TurboTax Full Service Charlotte offer onsite services and online appointments?
Yes, the office provides onsite services and allows booking of online appointments for convenience.
Are there restroom facilities available at the TurboTax Full Service Charlotte office?
Yes, the office has restroom facilities available for clients.
Which nearby businesses can I visit when going to TurboTax Full Service Charlotte?
Nearby, you can find First Choice Business Brokers West Charlotte for business services and Experience AV Solutions for electronics and industrial equipment.
How can nearby real estate agencies assist customers visiting TurboTax Full Service Charlotte?
Nearby real estate agents like One Charlotte Realty and Nakai & Co. Real Estate can help customers with property buying or selling needs before or after their tax appointments.
Are there professional service providers near the TurboTax office in Charlotte?
Yes, several professional services such as Aerie (IT consulting), CRG Search, and CoreLink Capital (financial services) are located nearby, offering additional business support.
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