M&F Bank is a historic, independent community bank proudly serving Charlotte, NC with personalized banking and lending solutions. We are committed to supporting individuals, families, entrepreneurs, and businesses while helping strengthen historically underserved neighborhoods. Our Charlotte branch offers everyday checking, business banking, commercial solutions, and relationship-driven service backed by local decision-making. Customers also benefit from modern conveniences like online banking, mobile banking, bill pay, and other digital tools that make managing money easier. Visit M&F Bank at 101 Beatties Ford Road to experience community-focused banking designed to support your goals and create lasting local impact.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.