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State Employees’ Credit Union

3.7
(62 reviews)

Business Details

2623 Alamance Rd, Burlington, NC
27215, United States
(336) 570-2565
https://locations.ncsecu.org/burlington/2623-alamance-rd

About

Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
2623 Alamance Rd, Burlington, NC
27215, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
8/7/20268:30 AM - 5:30 PM
10/12/2026Closed
11/11/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
11/27/20268:30 AM - 5:30 PM
12/24/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:30 PM
1/1/20278:30 AM - 5:30 PM

Products & Services

1 list · 1 item

Branch Services

1 item

Coinstar®3 kiosks allow members to deposit or exchange loose change for cash without the hassle of rolling coins.

Reviews

3.7
62 reviews
5 stars
39
4 stars
4
3 stars
0
2 stars
1
1 star
18
  • PM
    Patricia Morales
    Jun 24, 2026
    1.0
    I’m writing regarding an experience my sister had yesterday at the SECU branch while trying to open an account. Per information I received from Daniel, when u visited the bank he checked with the manager and then asked my sister to return to the bank. When she went back, she was told,by Ms Phillips “You you should do things right.” I agree that following proper procedures matters, and we want to do everything correctly. However, I’m concerned about how her identification was evaluated. She presented a valid passport issued by another country. The staff determined it was not valid proof of identity. A passport is an international document and is legally accepted as proof of identity for account opening under federal guidelines. Dismissing it created confusion and frustration for her. SECU has always been known for member service. I just wish you and the rest of the staff would show more empathy with customers and potential investors, especially when someone is trying to do the right thing and follow the process. A little patience and explanation goes a long . Thank you for your time and attention to this. Tip: SECU follows NCUA + Patriot Act rules, and a valid unexpired foreign passport + proof of address is acceptable ID. If they need a secondary document, they should explain that instead of saying the passport “isn’t valid.”
  • SA
    Sam A
    Jun 9, 2026
    1.0
    I thought the objective of an update was to improve something , nor make it useless. The background was a dark color instead of the bright white that hurts you eyes
  • LV
    Leola Vaughan
    May 23, 2026
    5.0
    The SECU has very competent employees. They are always ready to assist as a teller, finance consultant, and loan representative in person or on the telephone. SECU is one of the best places to do business.
  • NB
    Nunya Bidness
    May 14, 2026
    2.0
    1 of the younger tellers when i do inside or thru the drive thru it doesn’t matter she’s always sooooo nice and helpful but it’s a older lady has to be between her 30’s - 50 always has her face frowned up and will hand her something in her hand and she will slide or throw your things back on the counter . I wanted to just stop banking with them all together because of this because that lady is so nasty and rude
  • CB
    Cheryl Bridges
    May 12, 2026
    5.0
    I've never had problems accessing my finances and the cashiers are always pleasant

Frequently Asked Questions About State Employees’ Credit Union

What types of financial products does State Employees’ Credit Union offer?

State Employees’ Credit Union offers checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages including special programs, HELOC, refinancing, auto and personal loans, as well as auto, home, and life insurance.

What are the main services available at State Employees’ Credit Union in Burlington?

Services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.

Brand Certified Facts from State Employees’ Credit Union

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Certified July 26, 2026Yext Knowledge Graph
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