Certified by State Employees’ Credit Union • Sep 06, 2026
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
Wheelchair accessible entranceAvailable
Location
Certified by State Employees’ Credit Union • Sep 06, 2026
Coinstar®3 kiosks allow members to deposit or exchange loose change for cash without the hassle of rolling coins.
Reviews
4.4
16 reviews
5 stars
13
4 stars0
3 stars
1
2 stars0
1 star
2
DE
David Ellis
Aug 7, 2026
5.0
Bwry friendly and courteous staff. An extremely easy banking experience.
CD
Cerebra Database
Aug 3, 2026
1.0
The teller Aetnas Gomez is the rudest person I have ever met!
She speaks to everyone as if they are the dirt on her shoe. She never smiles, says please or thank you and tries to rush customers even when there is no one else waiting. I would say that she was maybe having a bad day, but she always has the same bad attitude every time I go there.
I went in today to do some business and had to deal with her unpleasant self. If she does not like her job, which she obviously doesn’t, she should look for something in another line of work. She seems to forget that she works for the members of the credit union, not the other way around.
I tried to call the branch to discuss her behavior with a supervisor/ manager, but the phone just rang and rang until I was connected to an automated answering service that said the wait time was 43 minutes.
I am currently looking for another credit union that actually treats its members with a little respect.
I cannot recommend this credit union to anyone given her obviously on going behavior.
Frequently Asked Questions About State Employees’ Credit Union
What is the primary mission of State Employees’ Credit Union?
State Employees’ Credit Union is a not-for-profit financial cooperative owned by its members, providing consumer financial services to State of North Carolina employees and their families for over 80 years.
Where is the State Employees’ Credit Union branch located in Arden, NC?
The branch is located at 231 Long Shoals Rd, Arden, NC 28704, USA.
What are the operating hours for the State Employees’ Credit Union in Arden?
The branch is open Monday to Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Is the Arden SECU branch accessible for individuals with disabilities?
Yes, the branch has a wheelchair accessible entrance and parking.
What types of financial products and services does State Employees’ Credit Union offer?
They offer checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages including special programs and refinancing, auto and personal loans, and various insurance products like auto, home, and life insurance.
Does the Arden branch provide additional services like notary or coin redemption?
Yes, services include foreign currency exchange, notary, safe deposit boxes, savings bonds, and coin redemption.
What are the holiday closings for this branch?
The branch is closed on November 27 and 28, 2025; December 24 and 25, 2025; and January 1, 2026.
Which ATMs are nearby that customers can use near the Arden SECU branch?
Customers can use the nearby CashPoints® ATM for convenient access to cash.
What nearby dining options are available around the State Employees’ Credit Union branch?
Nearby restaurants include Bojangles’ Famous Chicken ’n Biscuits, Marco’s Pizza, Chen Garden (Asian cuisine), Yum Poke Spot, and Pomodoros Cafe (Italian).
Are there any recreational or landmark places near the Arden branch to visit?
Yes, nearby landmarks and recreational places include Venture at Lake Julian, Lake Julian park and fishing club, and the Julian Woods Retirement Community.
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