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First Interstate Bank

3.4
(8 reviews)
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Business Details

1420 Vandelay Ave, Helena, MT
59601, United States
(406) 422-1616
https://locations.firstinterstatebank.com/mt/helena/1420-vandelay-ave.html
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About

BankOnline BankingCredit CardsLoan AgencySavings and Loan AssociationATMMoney Transfer ServiceCar Finance and Loan CompanyBill Payment ServiceBoat LoansFirst Interstate Bank
First Interstate Bank in Helena, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Helena Capitol branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
1420 Vandelay Ave, Helena, MT
59601, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
1/19/20269:00 AM - 5:00 PM
2/16/20269:00 AM - 5:00 PM
5/25/20269:00 AM - 5:00 PM
6/19/20269:00 AM - 5:00 PM
7/4/2026Closed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM

Reviews

3.4
8 reviews
5 stars
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0
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1
1 star
2
  • CF
    Chase Freedom
    Dec 24, 2019
    4.0
    I must say rhat I have banked here for some time. I have experienced highs and lows. The after hours customer service is impossible. They have info that not me nor the bank has! They have continually been no help. Its a shame that I am compelled to write this. Mike is fantastic as are all the people I have interacted with. The after hours support is abysmal. When a week end or away this is unacceptable.
  • AL
    Anthony Lapan
    Oct 3, 2019
    1.0
    This bank and its employees are very rude and unhelpful. I listened to them belittle my mother because she was not being explained a policy properly. I've never heard a business talk so rudely to its customers. I've heard from other people in the community who bank here, and all but one have been treated badly. People can be very difficult when you work in customer service, but you need to stay professional. I would not recommend using this bank.
  • JR
    Jason Rioux
    May 31, 2019
    5.0
    We were not from the area but were in town in the process of purchasing a house here. First interstate went above and beyond to help me contact my financial institution and get some funds transfer to pay an inspection fee. They didn't charge me. They gave me no attitude. They treated me like i was already one of their accounts. I DID shop around after they initially helped me. Nearly every other bank i walked into in Helena seemed too busy to be bothered with a potential new account. Fast forward to today... if there was ever ANY issue with my account or any seemingly fraudulent activity they were great about halting it and notifying me. The customer service reps, the loan reps... everyone i have dealt with at this branch has been great.
  • JG
    Jim G
    Jun 2, 2016
    4.0
    I was there for a meeting in the basement. It was a very nice room.
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Frequently Asked Questions About First Interstate Bank

What are the regular lobby hours for First Interstate Bank in Helena, MT?

The bank's lobby is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on weekends.

What are the drive-through banking hours at First Interstate Bank in Helena?

The drive-through is open Monday to Friday from 8:00 AM to 5:30 PM and closed on weekends.

Brand Certified Facts from First Interstate Bank

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