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First Interstate Bank in Great Falls, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Great Falls 10th Avenue South branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
From home loans, auto loans and recreational (RV and boat) loans to debt consolidation, home equity loans, and personal lines of credit, First Interstate Bank offers a wide variety of personal loans to suit your financing needs.
Commercial loans can be available for almost any business purpose, including starting a business, operating or expanding a business, or running a large corporation. First Interstate Bank will help you through the commercial loan process to make sure that you get the right loan for your business needs.
As a business, the way you’re paying your vendors may be costing you more than you realize. The Payments experts at First Interstate Bank will work with your business to put safe, efficient, easy to use purchasing tools in place that can assist with controlling expenses and cash flow.
Whether you’re buying your first home or improving the one you live in, it’s important to choose a loan that suits your needs. Navigating how to choose that loan can be daunting. The Home Loans experts at First Interstate Bank will help make the process easy and understandable from start to finish.
With First Interstate’s mobile app, you can check your account and loan balances, keep track of expenses, transfer money between accounts, schedule one-time or recurring payments through Bill Pay, pay people instantly with Popmoney, and more. Bank wherever life takes you—all from the palm of your hand.
Credit cards can be great tools for bringing convenience, value, and financial security to your everyday. First Interstate’s FirstRewards® World Mastercard® offers real-time fraud text alerts, Mastercard Zero Liability, and reward points which can be redeemed for travel or gift cards to your favorite local businesses to, amongst other great features.
Merchant Services is a convenient, cost-effective, and secure payment processing solution allowing your business to accept credit and debit cards. Whether you need payment solutions for in-person or online transactions, integrated terminals, or gift cards, First Interstate can help with a single-source solution for all your payment transactions.
Make all your payments to companies and individuals in one, convenient place. Guarantee on-time payments, track transactions, set payment alerts, and reduce your financial paper trail by eliminating paper checks and even paper statements when you sign up for Bill Pay through First Interstate’s Online Banking.
Home Loans
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Home Loans
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It’s time for your dream home to become your everyday home.
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Whether buying a home, building new, or refinancing your mortgage, First Interstate offers a variety of home mortgage programs with competitive interest rates. Explore your options and pre-qualify today.
Whether you’re a sole proprietor with an entrepreneurial spirit or a third-generation rancher, our experienced relationship managers have the know-how you need. Let’s take your business to the next level with online banking, merchant services, treasury solutions, business credit cards, business loans, and more.
Whether you need checking, bill pay, basic savings, or retirement solutions, we've got you covered with money management tools right at your fingertips. Here’s to saving, spending, and keeping every day happening.
Repeated service failures and staff training issues
As a long-term customer, I am deeply disappointed by the constant issues I experience. Every single time I visit my local branch, there is a problem with my transactions. Your branch consistently demonstrates a severe lack of training, to the point they cannot resolve basic issues. I am repeatedly told that they “always have to call Billings” just to handle my account. This is unacceptable for a loyal customer. Ongoing service issues need to be fixed.
The most recent issue involving taking the money out of the wrong account despite calling Billings.
BM
Ben Madel
Jan 27, 2026
3.0
Took over 15 minutes in the drive-through for a simple transaction and I was the only one there. The manager did reach out and the complaint was handled professionally.
MP
Mama Peas
Oct 15, 2024
2.0
Usually, I have enjoyed banking with First Interstate ... but lately, it appears there are continually "outages" to online banking.
All day, they've been updating their system. It's Monday. You couldn't have done this over the weekend? We haven't been able to access our account for 2 days!
It's becoming more and more "inconvenient" to bank here. Any questions to a purchase now can't be handled by your local branch. You've gotta call their "claims" depth. That shuts off your card, and you have to WAIT for your new card. They'll immediately give you a temp card, and you wait a bit for the new card. That's a LOT of systems and bill pays we're continually having to switch to the new card. There has to be a better system.
TA
Ty A
Dec 10, 2018
1.0
Been 5 years since I paid off my car and this bank still has not given me my car title.
Frequently Asked Questions About First Interstate Bank
What are the regular banking hours for First Interstate Bank in Great Falls?
The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
When are the drive-through hours at this First Interstate Bank location?
Drive-through service is available Monday to Friday from 8:00 AM to 5:30 PM. The drive-through is closed on weekends.
Is First Interstate Bank open on major holidays?
No, the bank is closed on major holidays including November 11, November 27, and December 25, 2025.
What types of personal and business banking services does First Interstate Bank offer?
The bank offers a wide range of services including personal and business checking and savings, loans such as auto, home, personal, business, construction and mortgage loans, credit cards, wealth management, and merchant services.
Does First Interstate Bank offer mobile and online banking options?
Yes, services include mobile banking, mobile deposit, remote deposit, online banking, online bill pay, and online account opening for customer convenience.
Where is First Interstate Bank located in Great Falls?
It is located at 2601 10th Ave S, Great Falls, MT 59405, USA.
Are there any nearby dining options close to First Interstate Bank?
Yes, nearby dining options include Hardee's (a fast food burger restaurant), Pizza Ranch (buffet restaurant), Teriyaki Kitchen (Asian cuisine), Amigo Lounge (Latin American restaurant), and Luz's Mexican Food.
What nearby recreational or entertainment places can I visit when at First Interstate Bank?
Nearby you can visit the Emerald City Casino, Lions Park, Eagle Falls Golf Club, and several bars like Hi Ho Tavern and The Hi-Ho for entertainment and recreation.
Are there any nearby shopping or craft stores close to First Interstate Bank?
Yes, JOANN Fabric and Craft Stores and Grizzly Gold and Silver - Great Falls, a jewelry and gift shop, are nearby, perfect for arts and crafts or shopping needs.
Can I easily find automotive-related services near First Interstate Bank in Great Falls?
Yes, Bennett Motors Imports, The Dent Solution (automotive repair), and Town Pump Express Car Wash are nearby for your vehicle care needs.
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