First Interstate Bank

Reviews

• LC

  Luke Clemens

  Jun 26, 2023
  1.0
  Normally, you put money into a bank to keep it safe, but First Interstate Bank seems to think your money is there for confiscation. There is a mess of rules hidden in fine print just waiting to snag your hard earned money. Additionally, the online banking website is lacking so that snail-mail and in-person visits are used to accomplish many of the functions offered virtually by normal modern banks. I opened an account before leaving town for a while thinking that I would deposit more and use it when I returned. Apparently there is some rule about account inactivity - they just start deducting money every month and don't tell you. After they stole about $50 I found out and tried to withdraw my money - nope the account is locked and can only be unlocked in person. I tried to close the account - nope, it must also be done in person... like it's 1990. $100 later when I returned to Montana I went in to close the account, their response was "You would have known that rule if you had seen it in the contract that no one reads". Yes, that is not paraphrasing. So let me paraphrase - that $100 is ours now because you didn't pull out a microscope to read the fine print. I also have a Bank of America account and an Ally Bank account and both have websites that are 100x more user friendly and neither have these obtuse rules. My Ally account has $10 in it and they've never charged a cent. So let me save you the headache and suggest that you find an alternative without the nickel-and-diming attitude of First Interstate Bank.
• KB

  Konnie Bright

  Apr 12, 2019
  5.0
  I use First Interstate Bank for business and personal - can't say enough great things about their service. I've used them for over 15 years. Special shout out to Jody Ekstrom who is a wealth of knowledge about mortgages, she is super helpful and experienced.
• BS

  Brennan Schram

  Jul 10, 2017
  5.0
  Customer Service is outstanding. I often recommend to family and friends.