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First Interstate Bank

2.9
(36 reviews)

Business Details

401 N 31st St, Billings, MT
59101, United States
(406) 255-5000
https://locations.firstinterstatebank.com/mt/billings/401-n-31st-st.html

About

BankOnline BankingCredit CardsLoan AgencySavings and Loan AssociationATMMoney Transfer ServiceCar Finance and Loan CompanyBill Payment ServiceBoat LoansFirst Interstate Bank
First Interstate Bank in Billings, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Billings Downtown branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
401 N 31st St, Billings, MT
59101, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
2/16/20269:00 AM - 5:00 PM
5/25/20269:00 AM - 5:00 PM
6/19/20269:00 AM - 5:00 PM
7/4/2026Closed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM

Products & Services

5 lists · 23 items

Explore offerings from First Interstate Bank on 401 N 31st St in Billings, with popular featured products available at this location.

Featured Products

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Featured Products

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Home Loans

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Home Loans Section Image
Home Loan Section Description

Home Loans

Home Loan Sub-Title 1

It’s time for your dream home to become your everyday home.

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Whether buying a home, building new, or refinancing your mortgage, First Interstate offers a variety of home mortgage programs with competitive interest rates. Explore your options and pre-qualify today.

Business Banking

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Business Banking Image
Business Banking Section Description

Business Banking

Business Banking Sub-Title 1

Run your business like a boss.

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Whether you’re a sole proprietor with an entrepreneurial spirit or a third-generation rancher, our experienced relationship managers have the know-how you need. Let’s take your business to the next level with online banking, merchant services, treasury solutions, business credit cards, business loans, and more.

Personal Banking

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Personal Banking Section Image
Personal Banking Section Description

Personal Banking

Personal Banking Sub-Title 1

On-the-go banking for an on-the-go life

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Whether you need checking, bill pay, basic savings, or retirement solutions, we've got you covered with money management tools right at your fingertips. Here’s to saving, spending, and keeping every day happening.

Reviews

2.9
36 reviews
5 stars
15
4 stars
1
3 stars
2
2 stars
2
1 star
16
  • JF
    jason fallis
    Jun 20, 2026
    1.0
    Do not recommend using if you are a business. Horrible treatment. I am currently looking for a new bank
  • CW
    Clay Wood
    May 7, 2026
    1.0
    Worst bank I have ever dealt with in the past 5 years. I have been a customer for a decade and about 5 years ago, they have tremendously gone down hill. It takes forever to get anything done. You have to have a 800+ credit score for any sort of loan. Management is so absolutely sensitive, im convinced they are provided safe rooms to cry when they cant figure something out or have to deal with a disgruntled customer. Ive dealt with numerous missing payments that I ended up having to eat myself. Ive dealt with accounts being closed out of nowhere. The latest nonsense is there is absolutely no communication to the customer about changes to the company. Especially related to credit cards. They up and sold there cards to a new Elon/Elan whatever they're called, company. Who is even more incompetent then First Interstate, which is impressive. I would a 1000 times over recommend sticking with credit unions over big banks any day. Remember people, they cant survive without us. I will never return as a customer, even though this is who my great grand parents, grand parents, and parents have used. This company is a joke. The only person to actually help me close my account that I had for 8 years, was Bryan Baker. If you happen to find yourself in this terrible institution, at least ask for him. He seems to be the only person to care about customers.
  • BJ
    Brian Jensen
    May 5, 2026
    5.0
    Nice people good bank
  • AR
    AJ Rhoads
    Aug 25, 2023
    1.0
    Do not ever cash a check with this bank. This is the 2nd time I have made this mistake. Both times it took way too long to cash them, and I am looking at not having access to funds from a check we deposited THIS MORNING. Another time I did a mobile deposit and it took days! I will never cash a check here, and honestly if it wasn't the only local bank, I wouldn't bank with them anymore. Seriously, it is almost 4 pm, and we deposited this check at 1030 am!!! Unacceptable!
  • JJ
    Just Jordan
    Feb 28, 2023
    1.0
    Do not use this bank. My boyfriend uses this bank and we have had nothing but issues. He works during the day and they have been closing early at like 4 so he is unable to go so he sends me to make deposits and get quarters for our laundry. They used to help me but now are turning me away even if I have him call them and I have all information present, they will not let me get quarters or make deposits unless the member is present. I bank with BOA and we do not have these issues at all. He will be switching banks.

Frequently Asked Questions About First Interstate Bank

What are the regular business hours for First Interstate Bank in Billings, MT?

First Interstate Bank in Billings is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.

Is the First Interstate Bank branch in Billings open on major holidays?

No, the Billings branch is closed on specified holidays including November 11, November 27, and December 25.

Brand Certified Facts from First Interstate Bank

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Certified August 23, 2026Yext Knowledge Graph
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