Citizens Bank was established as a community bank in 1913 when the Rankin Company acted on its belief that the area needed a bank that could be responsive to the financial needs of individuals and businesses. In 1999, the bank merged with Walthall Citizens Bank under the umbrella of the bank's holding company, Citizens Corporation, and began sharing the Citizens Bank name. The bank provides a variety of services to its customers that include personal banking options, such as checking accounts, savings accounts, money markets, savings bonds, certificates of deposit, trust funds and consumer loans; business services, such as commercial checking, business life checking, savings, cash management and commercial loans; and online banking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.