Jeff has nearly 20 years of banking experience, mostly in treasury management and fraud prevention. Having worked in both corporate and community bank environments, Jeff appreciates working on the CNB team as it allows him to deliver large solutions while providing personal service.
Jeff Files joined CNB in 2014 and is Vice President, Treasury Services. CNB is a locally-owned bank that embraces the principles and values of the communities they serve with a focus on personal service, positive experiences, and convenient accessibility. CNB St. Louis Bank, formerly Citizens National Bank of Greater St. Louis, is an independently owned community bank that dates itself back to 1915, making it one of the oldest banks in the state of Missouri.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.