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ACU started in 1934 as the Kraft Credit Union serving the Denison, Texas Kraft Foods employees and family members with low-cost financial services. Over the years, ACU expanded services to U.S. FoodService, Philip Morris, Valspar Inc., Raytheon, Sherwin Williams, employees of the Texas Post Offices, and many other businesses in Dallas, Collin, and Rockwall counties.
Our members trust us every day because we have proven friendly, reliable, and hardworking as a team and financially stable as an institution. In addition, we have shown a ceaseless drive to pioneer cutting-edge technology and services to make our members dreams come true.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.