CNB St. Louis Bank, formerly Citizens National Bank of Greater St. Louis, is an independently owned community bank that dates itself back to 1915, making it one of the oldest banks in the State of Missouri. We’re proud to be a locally-owned bank that embraces the principles and values of the communities we serve. On October 13, 2020, we updated our name and logo as part of a larger initiative to modernize our brand and re-affirm our commitment to our customers and our communities. Now CNB St. Louis Bank, we are a state chartered, independently-owned bank that is focused on providing our customers with personal service, positive experience, and convenient accessibility.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.