Our Central Bank Sugar Creek Branch is located on the corner of South Sterling Avenue and East 24 Highway in northern Independence, MO. The branch's neighbors are Sugar Creek DMV, CVS, Subway, Sterling Apple Market, Sterling Ridge Shopping Center, Liberty Tax Services and O'Reilly Auto Parts. The branch is open on Saturdays from 9:00 am to 12:00 pm and has a 24-hour ATM available on site that will accept cash and check deposits. The expert staff can assist with any personal banking, business banking and home loan needs. Bilingual services are available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.