Blaze Credit Union - Woodbury West

Reviews

• TR

  Tia Robinson

  Feb 25, 2026
  5.0
  I was able to open up a checking account with ease. Amanda, was professional and efficient. I hope to continue doing good business with Blaze.
• AH

  Alexandria Hill

  Feb 23, 2026
  5.0
  I love this location all the staff are very helpful and friendly. i also love the new machines and the new technology that comes with it wouldn’t trade it for nothing.
• KY

  Kevin Yuan

  Jan 23, 2026
  5.0
  Great service, very quick to help. Super friendly!
• DR

  Dan Rice

  Jan 6, 2026
  4.0
  (Update, positive, at bottom)** Their banking app is Web 1.0, circa 2010 (eg., literally there's no page refresh functionality, you need to fully close the app and then reopen it, and wait while it sloooooowly loads your accounts again) I hate it. And, inexplicably, there's a wholly separate Blaze 'Cards' companion app for handling your credit. I'm not sure i understand just why this business isn't done in the main banking app. Regarding this location: It has no human tellers, just a couple walls full of ATMs. There's a cluster of cubicles though, situated such that you can't tell whether there are any occupants. If you call out, a person will appear, but they will be a banker, not a teller. They can't act as tellers for you, only they will guide you to one of the ATMs and get you started that way. If you want to do business a banker specifically — again, the only human beings on-site — you'll need to make an appt. I did once need to book time with a banker though, her name was Angela Davis and she was great (it must be mind-numbing and demeaning for these employees to spend at least some portion of their workday getting up from their desk to guide baffled clients to giant ATM machines, all while answering the same painfully obvious questions, namely, "So there really aren't any living bank tellers here??" Once again, it ain't the workers that blow, it's the executives, and this ridiculous capitalist trend of expecting year-on-year growth, which almost certainly always met at the expense of anything resembling quality products or happy customers. My family— seriously meaning my grandparents, parents, two of my aunts, and two of my sisters— had been with Hiway Federal Credit Union (pre Blaze merger) for something like 50 or 60 years, but i'll be changing credit unions as soon as i can afford the time to do it. **Update 🥳🥂 Blaze has heard the customer feedback and are going to invest in remaking this branch to be more customer oriented, adding live, in-person tellers. So, less cyberpunk/bladerunner-esque A.I. dystopian automation nightmare and more living, breathing humans to talk to. Basically, real working people making incomes, feeding their families. This is a great outcome! 👍🏾
• TF

  Timothy Frankland

  Jan 4, 2026
  1.0
  Do you need to visit an ATM to do a simple cash withdrawal? This is not the location for you to visit. In the past month I have visited this location on a weekend at least four different times only to find that one or both of the ATMs were not functioning. No signs indicated that the ATMs were unavailable. Nearly every time I tried to make a cash withdrawal at an ATM that said it was open, I would go through every step of the transaction process only to receive a receipt saying that the transaction was canceled. I suppose it's really Shame On Me for expecting this Blaze location to be able to provide a basic level of reliable ATM service. Skip this location and visit any other location for semi-dependable service. *Update on 3/1/26* I thought I should give this location another try since my earlier review. What do you think greeted me? Two ATMs out of service! This time, two cones were placed in one drive-thru lane, so at least I didn't waste my time with that ATM. I tried the second ATM, and it was also out of service. Thankfully, Blaze had a stack of cones ready for use, so I myself placed cones in front of the other ATM to prevent anyone else from trying to use the unusable ATM. Blaze, thank you for being consistently unreliable.

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