Citizens Alliance Bank

Reviews

• AH

  Angie Hartshorn

  Oct 4, 2025
  5.0
  I have used Citizens Alliance Bank for many years for multiple non-profits. They have always had friendly, knowledgeable staff that provide great customer service. I would highly recommend this bank!
• CW

  Carter Wishart

  Aug 14, 2025
  5.0
  Citizens Alliance bank in Watertown made it easy for me as a young college student to acquire my first credit card. Joel and company provided excellent customer service which made the process quick and easy.
• LE

  Landon Ensign

  May 15, 2024
  5.0
  "Five stars all the way for Citizens Alliance Bank! From start to finish, their exceptional customer service stood out. Opening an account was a breeze, and their knowledgeable staff guided me through the process with patience and professionalism. Whether I visited in person or reached out online, they were always prompt and efficient in addressing any queries or concerns. Their online banking platform is user-friendly and reliable, making managing my finances a seamless experience. Plus, their competitive rates and range of services make them my top choice for banking needs. Highly recommend!"
• DK

  Dana Kinsella

  Apr 30, 2020
  5.0
  I will be forever grateful to Citizens Alliance Bank!!! I have been a Wells Fargo customer for over 30 years. When the pandemic hit I thought that loyalty would be of great value. I could never have imagined how wrong I was. When Wells Fargo horrifically failed my business and so many thousands of other small businesses, Citizens Alliance Bank was right there to be our saving grace. The bankers were personable, knowledgeable and communicative. They literally worked tirelessly to make sure our PPP application was accepted by the SBA. When I say tirelessly, I mean we were able to actively communicate with a banker at 12:30 am when we first found out we were approved. The application was approved and funded within 3 days!!! My business, my family and I cannot thank Citizens enough and I could not recommend a bank more!!!
• SS

  shyanne schwarze

  Jan 29, 2020
  1.0
  This bank is useless their tellers are rude and act like it's the end of the world if you ask them to do their job. Their bankers are not the brightest and can never answer your questions or resolve any problem you have with them which there is many issues you will have if you bank with them. Save yourself the headache and go somewhere els .

Frequently Asked Questions About Citizens Alliance Bank