Highland Bank

Reviews

• HD

  Heath Davis

  Aug 7, 2026
  5.0
  Jackie was great to work with and really friendly! Great customer service, I recommend Highland bank!
• AN

  Angela Nierenhausen

  Aug 5, 2026
  5.0
  I had an excellent experience with Atalie Ducan at the bank. She was friendly, professional, and incredibly helpful throughout my visit. She took the time to answer all of my questions, made the process quick and easy, and made sure everything was handled accurately. Her positive attitude and outstanding customer service truly stood out. It's clear she cares about her customers and takes pride in her work. Thank you, Atalie, for making my banking experience such a pleasant one. I truly appreciate your kindness and professionalism!
• JT

  Jenny Tice

  Jul 28, 2026
  5.0
  I love Atalie! Very attentive!
• BT

  Ben Tiffany

  Jul 26, 2026
  5.0
  Atalie Duncan helped me set up my first bank account she was wonderful, extremely helpful, and nice.
• TK

  The dog nose knows

  Jul 12, 2026
  1.0
  Terrible the last five years. We have been customers of the St Michael branch since 1997. Firstly, TWO YEARS IN A ROW, they sent out the wrong interest earned amounts for filing taxes. You would think they would have learned the first year they screwed it up. Secondly, I deposited a paper check from the state of MN at the drive up window. The teller deposited it in another person's account. The following week it took them 4 different phones calls to get their error resolved. Thirdly, when opening a third account, the banker said she could not give me the new account paperwork to take home. Why I do not know. She then called me to say the signatures we did at the bank didnt work correctly with her computer so we would have to sign them again. She sent a docusign email. We signed and sent them back to her. She said she didnt get them. Had to do another docusign for her and resend again. She said she would mail the new account copies to us. We never got them in the mail. The bank is in St Michael and we live in St Michael. How hard could it be. After two weeks of waiting for that piece of mail, she said their mail gets processed in St Paul and then gets sent back to St Michael. Most ridiculous thing Ive ever heard. She said she would mail it out again. Never got it the second time either. Finally, I stopped at the bank and she was able to print out a paper copy for me to take home. Which is what she should have done in the first place upon opening the account. 4 strikes and your out Highland bank. I opened bank accounts at another bank in town. My spouse, because they are impossible, would not agree to move their money. You two deserve each other.