Brand Certified
Citizens Independent Bank
3.3(27 reviews)
Certified by Citizens Independent Bank • Jun 21, 2026
Business Details
5000 West 36th Street, St. Louis Park, MN
55416, United States
Certified by Citizens Independent Bank • Jun 21, 2026
(952) 926-6561
Certified by Citizens Independent Bank • Jun 21, 2026
http://bankcib.com
Certified by Citizens Independent Bank • Jun 21, 2026
About
Certified by Citizens Independent Bank • Jun 21, 2026
BankBusiness Banking ServiceSavings and Loan AssociationATM
As a full service, locally owned bank, CIB offers financial solutions and guidance to businesses and individuals. Whether you are starting a business, purchasing a home, or simply looking to bank local, we have you covered. For over 70 years, CIB has been proud to serve and support our customers and the community.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Citizens Independent Bank • Jun 21, 2026
Citizens Independent Bank
5000 West 36th Street, St. Louis Park, MN
55416, United States
Hours
Certified by Citizens Independent Bank • Jun 21, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
6/19/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Products & Services
1 list · 11 items
Explore offerings from Citizens Independent Bank on 5000 West 36th Street in St. Louis Park, with popular banking services and business banking services available at this location.
Reviews
3.3
27 reviews
5 stars
15
4 stars0
3 stars0
2 stars
1
1 star
11
- EEElla EngelsJun 9, 20261.0Duvallis (not sure how to spell her name) customer service rep, had a bad attitude for the very brief phone call we shared today. I didn’t appreciate her attitude and when I called her out on it she didn’t apologize but she transferred me to a banker who could answer my question. The banker didn’t answer, I called back, talked to her again and suddenly she acted like the question she couldn’t help me with 1 minute ago was now obvious and gave me a direct answer. I hope she’s telling me the truth so that I don’t have any problems tomorrow when I drive 5 hours to close my account. I’ve worked customer service for years, so I try to be very clear, kind, and respectful to the ones helping me. She may be having a bad day, but don’t try and make me feel stupid after I was kind.
- CCCaseyNov 6, 20195.0Started banking here because a friend recommended them and they were a convenient banking location for my family. We have since moved a good distance away and we still only bank at Citizens because of the amazing VP Michelle Jones. She is great to work with, direct, personable, and takes the time to help. The tellers are always cheerful too. Couldn’t ask for a better banking experience.
- NNN NygaardJan 22, 20182.0Bad experience thus far. Pretty sloppy bank. Was told, 'we want this to be your main account' Well, not with this horrible service. 1) Opened new account. Employee made me wait 2 weeks for debit card because he 'forgot' to turn in paperwork. 2) Same employee didn't double check the email address he typed in, had it wrong, still can't online bank. 3) Went in to branch to figure out online banking problem. She seemed competent enough, but took correct email and said 'I got this'... I left, still can't online bank At least she told me I needed to enroll in eStatements. So when I come in to close my account. Don't be too surprised.
- MCMax ChillinMay 11, 20171.0Received a personalized check from a friend who banks at this location. They charge non members 5$ to cash a check even if the sender is a bank member.
- DUDean UrevigMar 11, 20171.0A friend gave me a small check for some work I did for her. This Bank charges a $5 fee to cash a check. I will never set foot in it again.
Frequently Asked Questions About Citizens Independent Bank
What are the regular business hours for Citizens Independent Bank?
Citizens Independent Bank is open Monday through Friday from 9 AM to 5 PM, and on Saturday from 9 AM to 12 PM. The bank is closed on Sundays.
Does Citizens Independent Bank have drive-through service and what are its hours?
Yes, the bank offers drive-through service Monday through Friday from 8 AM to 5 PM, and on Saturdays from 9 AM to 12 PM.
Is the Citizens Independent Bank branch wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking for customers with disabilities.
Where is Citizens Independent Bank located?
The bank is located at 5000 West 36th Street, St. Louis Park, MN 55416, USA.
What types of financial products does Citizens Independent Bank offer?
The bank offers checking and savings accounts, money market accounts, certificates of deposit, various personal and business loans including mortgages and auto loans, online banking, safe deposit boxes, and debit cards among others.
How can I contact Citizens Independent Bank for customer service?
You can contact customer service via email at customerservice@bankcib.com or by phone at +1 952-926-6561.
Are there any nearby medical facilities close to Citizens Independent Bank?
Yes, nearby medical facilities include Twin Cities Dermatology Center, Margareth Pierre-Louis, MD at Twin Cities Dermatology Center, The Facial Pain Center, and Park Dental, providing convenient healthcare options for customers visiting the bank.
What recreational activities are available near Citizens Independent Bank?
Customers can enjoy nearby attractions such as the Recreation Outdoor Center, St. Louis Park Rec Center (ROC and Aquatic Park), St. Louis Park Parktacular concert venue, and the Pavek Museum for arts, swimming, sports, and educational experiences.
Are there any nearby real estate services if I am considering moving in the St. Louis Park area?
Yes, several nearby real estate agents and brokers like Tom Meckey & Co., MOVE, Grove Bank Mortgage, and Michelle Davis - Mortgage Loan Originator can assist you with buying or selling property locally.
How long has Citizens Independent Bank been serving the community?
Citizens Independent Bank has proudly served and supported customers and the community for over 70 years since its establishment in 1950.
Brand Certified Facts from Citizens Independent Bank
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Certified June 21, 2026Yext Knowledge Graph
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