Certified by Citizens Independent Bank • Jun 21, 2026
BankBusiness Banking ServiceSavings and Loan AssociationATM
As a full service, locally owned bank, CIB offers financial solutions and guidance to businesses and individuals. Whether you are starting a business, purchasing a home, or simply looking to bank local, we have you covered. For over 70 years, CIB has been proud to serve and support our customers and the community.
Details
Requires appointmentNot available
Drive-throughAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Citizens Independent Bank • Jun 21, 2026
Certified by Citizens Independent Bank • Jun 21, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
6/19/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Products & Services
1 list · 11 items
Explore offerings from Citizens Independent Bank on 3700 West Broadway in Robbinsdale, with popular banking services and business banking services available at this location.
Products and Services
11 items
Banking Services
Checking Accounts
Savings Accounts
Investments
Home Loans
Personal Loans
Credit Cards
Business Banking
Home Equity Line of Credit (HELOC)
Business Banking Services
Commercial Lending
Payment Processing
Commercial Banking
Reviews
2.9
15 reviews
5 stars
7
4 stars0
3 stars0
2 stars
1
1 star
7
JM
Jenni Morris
Mar 16, 2026
1.0
Never will back with this bank. Went in to do a deposit and needed to do a cash advance off other bank card because their ATM was not working and teller asked me to come back Monday cause he was not sure how to process. I also couldn’t get logged into online banking and was told I need to call customer service to get assistance. I closed my account and they charged me$10.00 to do so.
MR
Matthew Roed
Oct 7, 2025
5.0
Most personalized banking experience in Minnesota.
RS
raymond stack-vanasse
Jun 6, 2024
1.0
Managers are very dismissive and have short patience for questions, they basically act like they want you to leave as soon as possible. ATM isn’t a moneypass atm as advertised and will charge you fee despite being in-network.
EE
Ella Engels
Jun 15, 2023
5.0
I just spoke with Shay, a customer service representative- she was very helpful and so kind! She made my day
JL
jimesha lewis
Jul 30, 2021
1.0
Bad customer service they don’t care about their customers they charge for every single thing their balance report is slow , ATMs are slow online banking app works when it wants to, The bankers are rude at the window , you call customer service they’re rude all around BAD customer service I’ve been with them since I was 15 I’m 25 now and nothing has changed except for the look of the card, very rude slow and outdated company, i’m so happy I’m finally moving on
Frequently Asked Questions About Citizens Independent Bank
What are the regular banking hours for Citizens Independent Bank?
Citizens Independent Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
When is the Citizens Independent Bank drive-through service available?
The drive-through is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is Citizens Independent Bank wheelchair accessible?
Yes, the bank has wheelchair accessible parking and entrance to accommodate customers with disabilities.
Does Citizens Independent Bank require appointments for services?
No, Citizens Independent Bank does not require appointments; customers can visit during business hours without scheduling in advance.
What types of financial products does Citizens Independent Bank offer?
The bank offers checking accounts, savings accounts, money market accounts, certificates of deposit, personal loans, home mortgages, home equity loans and lines of credit, auto loans, student loans, business loans, direct deposit services, online banking, business checking accounts, commercial loans, safe deposit boxes, and debit cards.
Where is Citizens Independent Bank located?
Citizens Independent Bank is located at 3700 West Broadway, Robbinsdale, MN 55422, USA.
What are some nearby places of interest around Citizens Independent Bank that customers might find useful?
Nearby places include Crystal Lake Dental Care for dental services, Yellow River Rare Coins for shopping, and Birdtown Flats for accommodation. Customers can visit these places before or after their banking needs.
How can nearby transit or landmarks assist customers visiting Citizens Independent Bank?
Landmarks such as Parker Station Flats and Clare Terrace can serve as reference points to easily locate the bank. Additionally, Birdtown Classics and American Legion post 251 nearby can help orient visitors or provide community resources.
Are there any dining options close to Citizens Independent Bank?
Yes, nearby dining options include Hattie's Soul Food Kitchen offering African cuisine, Mai Thai Restaurant for Asian food, and Chef D's House of Culinary Creations which provides accommodations and meals.
How can I contact Citizens Independent Bank for customer service?
You can contact Citizens Independent Bank via phone at +1 763-588-2715 or email at customerservice@bankcib.com. Additionally, their website at http://bankcib.com provides more information.
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