1st United Bank

Reviews

• MG

  Matt Gonzalez

  Apr 5, 2024
  1.0
  Think twice before going to this bank, they said I altered a check i was depositing, they called the other bank found out it was not altered. Then when the other bank said they would even fill out forms to make the check deposit faster, 1st united declined to do it and then told me that they have a right to hold the funds even after they found out I did not alter the check and that in 7 days they would see if it cleared even though the money was already taken from the other bank. I can only assume it was either my last name or that was wasn't snobbish like they are that they still have my funds on hold.
• DW

  Deanna Whitman

  Jan 9, 2023
  5.0
  Very nice people!
• CW

  Carol White

  Jun 10, 2021
  5.0
  Have always had the best service with this bank. Used to be a treasurer for a local church and had to deal several times with several people at 1st United and had always gotten the best service and all my questions answered. They were always patient waiting for the church council to meet first and get info back to them that they needed! Also use as my personal bank and one of the tellers even knows me by name. She has helped me out several times when needed if I happen to be in her line when inside the bank! If I ever had a question concerning my bank account they have always given me time and answered my questions! Easy to make appointments for their other services!
• JV

  John Vega

  Feb 10, 2020
  1.0
  They are rude and not friendly over the phone at all.... they shorted me $100 in the drive thru and told me they didnt after I came back and counted my money in front of her, they've hung up on me when trying to access my online acct and are all around a terrible bank. They just dont seem to care.. they need new staff all together