Sturgis Bank opened its South Haven Banking Center on M-43 in 2022 after nearly 20 years on M-140. The move provided easier access, more space, additional drive-through lanes, a drive-through ATM, and an expanded customer service area.
Our South Haven history also includes an earlier location at Phoenix and Broadway, in a building once used as a dance hall in the 1940s and 1950s.
Our Van Buren County branches are led by Stephanie Timmer, Senior Vice President of Van Buren County and Commercial Lender, with more than 26 years of community banking experience. Stacey Smith, Assistant Vice President and Branch Manager, oversees both South Haven locations. Their team can help with mortgage and personal lending, deposit accounts, and everyday b
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.