This profile is uncertified and using publicly sourced data
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Business Details
About
BankATM
Shelby State Bank is a locally owned community bank proudly serving Shelby and West Michigan with personalized financial solutions since 1931.
Located in downtown Shelby, our team helps individuals, families, farmers, and businesses achieve their financial goals through checking and savings accounts, home mortgages, personal loans, business banking, digital banking, and wealth management services.
We combine hometown service with modern banking technology, making it easy to bank where you're known by name. Visit us at 242 N. Michigan Ave. and experience the difference community banking can make.
Shelby State Bank --- Where Banking is Still a People Business!
Location
Hours
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.