Flagstar Bank

Reviews

• HE

  Higher Elevations

  Aug 25, 2025
  5.0
  Been with Flagstar for over a decade now and have never had an issue that could not get resolved. All the staff there are great. Scott was very friendly, knowledgeable and helpful. He took care off all my issues. Ty guys. 👍✌️ Again Scott was very helpful. Got everything straightened out and I was on my way. Thank you Scott again. 👍
• SW

  Sheila Werner

  Oct 11, 2021
  5.0
  This is the absolute best bank ever. The employees all know me by name, are so helpful and friendly. We did our home loan through them, and have no regrets. All of our personal accounts and busy accounts are through them. I would HOGHLY recommend
• AF

  Angela Fortino

  Jul 12, 2021
  5.0
  Keith at Flagstar was great to work with on my refi. I did my original loan with a mortgage wholesale company was was very impersonal and transactional (and it turns out more expensive...!) Keith was just the opposite. He took time to go into detail on my options. Keith has a great sense of humor and very knowledgeable. He was able to secure a great rate and we are now paying the same amount a month as our old 30 yr loan but now we are on a 15 yr at 2.5%. The savings he's made happen are going to help us achieve our long term goals. Bank and fiance with Flagstar!
• TL

  Trevor van Loosbroek

  Aug 28, 2020
  5.0
  Always incredibly helpful, Thad is absolutely terrific. They have coffee and candies if you need a little something to hold you over while you're waiting. The atm is open 24-7. If I had to leave a complaint it would be that the office hours are pretty tight, not a large window of time at all, particularly in the afternoon. However, the hours are fairly standard for a bank.