I honestly would recommend this bank especially if you are African American. I went here to open a business bank account. Had all of my paperwork and Agi Sudo told me she would need an approval and it would take up to a week. I never knew who or what the approval was for but I didn’t question it because I thought those were the requirements for opening up a business bank account, so she told me she would call me when she has an answer on the approval. After doing research and talking to a family friend that referred me to PNC bank, I was told that I should’ve got my business bank account the same day. I was very furious and upset that the banker made it seem like those were the requirements for everybody. When Agi called me back after a week, she said she got an approval and I told her that I found out I should’ve got my business account the same day, she said her manager was not in and that’s who she had to get the approval from. But I expressed to her why wasn’t I told that when I came in? Because I could’ve just went somewhere else? She apologized. But in the end I feel like I was racially profiled. And I wouldn’t want anyone to experience what I went through.
JR
Joel Rosenthal
Jul 22, 2022
1.0
Why offer online appointments if they are not honored or followed up with?
What are the operating hours of PNC Bank at 41325 W 10 Mile Rd in Novi?
The PNC Bank branch is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does PNC Bank at this location offer drive-through services?
Yes, the branch offers drive-through services Monday to Friday between 9:00 AM and 5:00 PM.
What banking products are available at PNC Bank in Novi?
PNC Bank offers products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Can I schedule an appointment online for PNC Bank services?
Yes, you can schedule an appointment online through the bank's scheduling service available via their website.
Is the PNC Bank branch wheelchair accessible?
Yes, this branch has wheelchair accessible entrances and parking available.
What safety and banking services does PNC Bank provide?
PNC Bank offers ATM services, Cashier’s Checks, Safe Deposit Boxes, Wire Transfers, and has loans specialists available.
Are there any nearby ATMs or banking-related services around PNC Bank?
Yes, there are nearby PNC ATMs and mortgage broker services that customers can conveniently access.
What dining or refreshment options are available near PNC Bank?
Nearby you can find Hers Zakka Market & Onezo Cafe and Stuart's Ice Cream and Yogurt, great spots to grab a coffee or ice cream before or after your bank visit.
Are there any health or wellness services close to PNC Bank?
Yes, nearby options include Cold & Flu Centers for medical needs, Chiropractic Performance Solutions for chiropractic and massage services, and several counseling and mental health providers like Kim D. Kemske and Cognitive Care Center P.C.
How can nearby insurance and real estate services complement my visit to PNC Bank?
Nearby services like Mike Gabriel - State Farm Agent for auto and home insurance, and TFB Realty and Property Management for real estate needs can provide convenient access to complementary financial services during your trip to PNC Bank.
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