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Flagstar Bank

4.2
(14 reviews)

Business Details

31110 Novi Road, Novi, MI
48377, United States
(248) 624-6980
https://www.flagstar.com/novi-flagstar-bank-michigan-288.html

About

BankATM
Flagstar Bank in Novi, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

Flagstar Bank
31110 Novi Road, Novi, MI
48377, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/4/2026Closed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM

Reviews

4.2
14 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
1
1 star
2
  • JG
    Joe George
    Jun 2, 2026
    1.0
    I don't know if it's just plain incompetence or if I've been had but I open the bank account there. And after 3 months after a certain conditions were met I was supposed to get $300 deposited in the account. They helped us do everything we were supposed to do. When it was time to collect the money their tune changed and all of a sudden what we did was wrong. Meanwhile the whole time we were checking to make sure we did everything right and everything was going well. Even when I called them to find out why the money had not been deposited they told me I had done everything right. Incompetence at its finest. Do not waste your time with these people or this Bank go to any other bank branch but do not go here they will scam you. They're very nice to you they'll lie right to your face with a smile. They'll come up with a reason why how what you did isn't supported or accepted specifically we had to do a direct deposit we asked them does zelle count they said yes it does they helped us set it up they helped us do the transfer and we had asked them several times. It was only when the money didn't show up in my account that I started to question things I called and then their tune changed. Get everything in writing because it's a branch full of women who are incompetent. If you have an account there close it. It's not worth dealing with people who are shysters
  • JF
    Jerry Freyberg
    Feb 7, 2021
    5.0
    Outstanding service by Jason with our home mortgage and Paul opening a new checking / savings accout
  • MT
    Marie Thomson
    Jun 13, 2017
    5.0
    I bank here often. Always have fast and friendly service. Highly recommend this branch.

Frequently Asked Questions About Flagstar Bank

What are the regular business hours of Flagstar Bank in Novi, MI?

Flagstar Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Does Flagstar Bank offer drive-through banking services?

Yes, Flagstar Bank provides drive-through services Monday through Friday from 9:00 AM to 5:00 PM.

Brand Certified Facts from Flagstar Bank

This information is certified by Flagstar Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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