Flagstar Bank in Novi, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
I don't know if it's just plain incompetence or if I've been had but I open the bank account there. And after 3 months after a certain conditions were met I was supposed to get $300 deposited in the account. They helped us do everything we were supposed to do. When it was time to collect the money their tune changed and all of a sudden what we did was wrong. Meanwhile the whole time we were checking to make sure we did everything right and everything was going well. Even when I called them to find out why the money had not been deposited they told me I had done everything right. Incompetence at its finest. Do not waste your time with these people or this Bank go to any other bank branch but do not go here they will scam you.
They're very nice to you they'll lie right to your face with a smile. They'll come up with a reason why how what you did isn't supported or accepted specifically we had to do a direct deposit we asked them does zelle count they said yes it does they helped us set it up they helped us do the transfer and we had asked them several times. It was only when the money didn't show up in my account that I started to question things I called and then their tune changed. Get everything in writing because it's a branch full of women who are incompetent.
If you have an account there close it. It's not worth dealing with people who are shysters
JF
Jerry Freyberg
Feb 7, 2021
5.0
Outstanding service by Jason with our home mortgage and Paul opening a new checking / savings accout
MT
Marie Thomson
Jun 13, 2017
5.0
I bank here often. Always have fast and friendly service. Highly recommend this branch.
What are the regular business hours of Flagstar Bank in Novi, MI?
Flagstar Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Does Flagstar Bank offer drive-through banking services?
Yes, Flagstar Bank provides drive-through services Monday through Friday from 9:00 AM to 5:00 PM.
Where is Flagstar Bank located?
Flagstar Bank is located at 31110 Novi Road, Novi, MI 48377, USA.
How can I contact Flagstar Bank for customer service inquiries?
You can reach Flagstar Bank at +1 248-624-6980 or via email at NoviBankingCenter@Flagstar.Com.
Does Flagstar Bank have an online presence where I can learn more about their services?
Yes, you can visit their website at https://www.flagstar.com/novi-flagstar-bank-michigan-288.html or their Facebook page at https://www.facebook.com/115782051625461.
Is Flagstar Bank open on holidays?
Flagstar Bank is closed on major holidays such as November 11, November 27, and December 25, 2025.
Are there any nearby restaurants where I can eat before or after visiting Flagstar Bank?
Yes, nearby options include El Mariachi and El Mariachi Mexican Restaurant for Mexican cuisine, Sizzle It Asian Bistro for Asian food, Little Caesars Pizza for quick pizza, and Riki Sushi for Japanese food.
What are some nearby amenities close to Flagstar Bank for convenience?
Nearby amenities include CVS Pharmacy for prescriptions and retail shopping, Starbucks for coffee and snacks, and a UPS Access Point location for courier and delivery services.
Are there any health and wellness services near Flagstar Bank?
Yes, nearby health services include Advanced Wound Care & Hyperbaric Medicine of Michigan, Miracle-Ear Hearing Aid Center, Michigan Eye and Contact Lens clinic, and JMG Dentistry.
Does Flagstar Bank provide mobile banking options?
Yes, Flagstar Bank offers mobile banking through their Flagstar Mobile app, available on iOS and Android platforms for convenient banking on the go.
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