We’re a full-service, member-owned, not-for-profit institution committed to serving our members’ financial needs. When we began in 1954, our vision was simple – and the core of that vision remains the same – to provide exceptional service to the hardworking Americans we serve. With 11 full-service locations throughout Metro Detroit, assets of over $820 million and more than 67,000 valued members, we’re amazed at how far we’ve come – and we have so many great things in store for the future.
Today, we remain dedicated to our members with loans, savings plans, special services and more to help our members achieve their long-term financial goals – and to help them enjoy the moments that make life worth living.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.