Flagstar Bank in Lansing, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
I have always had a positive experience with Flagstar Bank. Krista is helpful, professional, and easy to work with. Great customer service makes a big difference, and that has definitely been my experience here. Highly recommend.
CS
Cinnamon SpiceFox
Jan 20, 2023
3.0
Just really irritated with the sign that states 24 atm in lobby (the first door) but the door will not open for the atm...
KW
K W
Jun 25, 2022
1.0
Last week at the drive thru I requested a one hundred dollar bill but received two fifty dollar bills! Yesterday I went into the branch while depositing money into my account and requested a one hundred dollar bill and received it . Today at the drive thru while banking I asked for two one hundred dollars bills but received 10 twenty dollars bills. So I had to go into the branch and request two one hundred dollars bills. It may seem petty to Flagstar but to me it is all about customer service if you don’t have what the customer requested let the customer know or ask another teller do u have a hundred dollar bill in your drawer!
MM
Mad Max
Dec 16, 2020
5.0
Like the customer service. The south Cedar bank staff is good.
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