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Members First Credit Union

4.3
(22 reviews)

Business Details

195 Chicago Drive, Jenison, MI
49428, United States
(855) 835-6328
https://www.mfcu.net/

About

Credit UnionBankCommercial Mortgage LenderSavings and Loan Association
When you open your account with MFCU, you become a member and owner of the credit union. At MFCU, we believe in you. Our promise is to be trustworthy, caring and enthusiastic to help you succeed. It comes naturally to us to listen carefully and build relationships in order to not only find solutions, but also minimize financial stress and maximize happiness. We encourage our members to go after whatever makes them happy, always knowing they’ll find it!

Location

Members First Credit Union
195 Chicago Drive, Jenison, MI
49428, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 9 items

Explore offerings from Members First Credit Union on 195 Chicago Drive in Jenison, with popular services available at this location.

services

9 items

services

Savings accounts
CD’s
HSAs
IRAs
Investment Services
Trust Services
Checking Accounts
Thrive Account
Credit Cards

Reviews

4.3
22 reviews
5 stars
16
4 stars
3
3 stars
0
2 stars
0
1 star
3
  • MV
    Mindy Van
    Jul 1, 2026
    5.0
    The people are very nice and very helpful! I would highly recommend them!
  • DD
    David
    Jun 1, 2026
    1.0
    If I could give a 0 star review I would. I left my bank USAA of 13 yrs because MFCU offered something different. Little did I know it was a lure. Shame on you for locking a disabled Veterans account. What good is online banking if your going to lock the account. Anyways your policy changes like the wind. Much better places to bank with than this place. Dont let them fool you like they did me. Disgusting. One agent accused me of threatening her after saying: "your bank can lose ratings like CNN for all I care."
  • DD
    Didgeridoo D
    Mar 20, 2026
    5.0
    Excellent customer service experience. You all deserve a 5 star!
  • BA
    Brian Andree
    Feb 5, 2026
    5.0
    Kathleen, the loan officer at this location, and Janel, the branch manager, are real gems. Kathleen has helped me immensely with financial counseling, and I am at a point where I feel confident in my finances. In ways I did not even think of, Kathleen was able to condense problems during a harder time, and get me to this point. Janel has always been helpful in the interactions I’ve had with her throughout the years. I have applied for two loans with her, one during harder times, and one more recent. Both times were smooth and easy: likewise my experiences with Kathleen. While I love this location, I do wish there was a location closer to the original branch I joined at (Ann St). I would definitely visit this branch for my financial counseling and loan needs, due to relationship. But I would love something closer to the original Ann St. Branch. Or at least becoming apart of the co-op network of shared branches!
  • CG
    Caitlin Grace
    Jun 16, 2017
    5.0
    Used Preferred CU for a while and this branch allowed me to bank with them. Always friendly and started to recognize me and welcome me when I'd come in.

Frequently Asked Questions About Members First Credit Union

What is the primary mission of Members First Credit Union?

Members First Credit Union is committed to being trustworthy, caring, and enthusiastic in helping members succeed by building relationships and minimizing financial stress.

Where is Members First Credit Union located?

Members First Credit Union is located at 195 Chicago Drive, Jenison, MI 49428, United States.

Brand Certified Facts from Members First Credit Union

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Certified July 05, 2026Yext Knowledge Graph
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