Intandem Credit Union in Grand Rapids is a not-for-profit, member-owned financial cooperative operated by and for its members. We are focused on you, and offer a range of services that includes home equity loans, mortgages, savings accounts, checking accounts, auto loans, and a number of insurance options. Our credit union’s name, Intandem, reflects our core values, and the support we give to our families and community. Our growth has allowed us to deliver a better banking experience for our members in Grand Rapids, Michigan, and we work to provide guidance and financial solutions. We have two offices and are part of a vast shared-branch network, which allows our members to access their accounts at other credit unions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.