PNC Bank

Reviews

• OW

  Olivia Worden

  Feb 3, 2026
  5.0
  I was waited on by Jaidyn and let me tell you, she is wonderful and so kind! I trust her to handle all my banking needs! Can’t recommend her enough!
• JC

  June Clever

  Dec 24, 2025
  5.0
  Very helpful staff. Pleasant and efficient helping with accounts, esp Maurice, thank you!
• KH

  Keegan Hunt

  Jun 21, 2024
  1.0
  Teenage went in to get Debit Card after 3 weeks of waiting to get one (keep in mind it only takes 45 mins to get a debit card made at msufcu and other banks). The front desk lady named Dawn Sanders was extremely rude and nasty to my son when he went in, he tried to explain that during the prior appointment, they had told him to just come pick up the debit card by himself and that it will be ready. The employees acted confused when he explained he was there to pick up a debit card. Customer service at this bank in general was really lacking, especially Dawn Sanders who was extremely rude.
• RW

  Ryan Watkins

  Apr 1, 2023
  1.0
  Tried to deposit cash in the ATM and it spit the money back out at me three times stating that I had too many bills. Had only 20 bills I wanted to put in. Backed out and sent it in through the tube. Immediately was told they'd be with me in a moment. I kid you not, twenty minutes went by and the woman came back on the screen apologizing that she had forgotten about me. Would have left and made it to work on time if they didn't have my cash and card. Extremely disappointed, and I've banked with PNC for 10 years. This isn't the first time I've had long waits and been late for work
• DD

  Dominique

  Mar 29, 2021
  1.0
  This branch lacks customer service quality, especially Lucas. He told my wife one thing and myself a contradicting statement. I paid for two personal checks that my wife (also on the account) used and PNC honored one and rejected another because of an invalid signature (written for our rent). When my wife called he told her the bank was at fault and would cover late fees associated with the rejected payment. Lucas also said the bank would issue out the check to our leasing office, however two weeks have passed without the check being issued. When I called he told me he recommended to my wife to pick up a cashier's check and give that payment to our leasing office, and now the bank would not pay any late fee. Lucas called it an "unfortunate system error" when I spoke to him and refused to have PNC take any accountability. A complete lack of respect for clients and we will now be banking elsewhere.