I usually handle my banking online but recently I needed to handle something with my business account in person. I called into the branch to ask a question and Alison Walker helped me on the phone, even calling me back immediately with a follow up. When I went into the branch to finalize my business I was met by several agents saying hello and ensuring I was assisted in a timely manner. There were several customers there, including an elderly gentleman that I could tell needed a lot of guidance. Every interaction I thought was kind, positive, patient, and efficient. I was really impressed with the customer service I’ve experienced over 3 phone calls and two in person visits. Thanks again!
DT
Deon Thompson
Dec 1, 2025
5.0
Domo and Ali are the best. I just love it there.
RM
Roland May
Nov 8, 2022
1.0
Horrible experience unable to cash a simple check from pnc!!!!
What are the regular business hours for PNC Bank at 20500 Woodward Ave in Detroit?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does PNC Bank offer drive-through services at this Detroit location?
The drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I schedule an appointment at PNC Bank?
You can schedule an appointment online via the PNC website appointment page or through their mobile app available on the Apple App Store or Google Play.
What banking products and services does PNC Bank offer at this location?
This branch offers checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgage services, investments, instant debit card availability, cashier's checks, wire transfers, and more.
Is this PNC Bank location wheelchair accessible?
Yes, the location has wheelchair-accessible entrances and parking to accommodate customers with disabilities.
What payment and transfer options are available at PNC Bank?
PNC Bank offers services including instant debit card availability, wire transfers, cashier's checks, and supports payment and transfer options like Zelle.
Which nearby restaurants can I visit before or after my appointment at PNC Bank?
Nearby restaurants include Applebee's Grill + Bar, 8 Mile Applebees, Lefty's Cheesesteak, and SUBWAY, offering a range of dining options from casual burgers to sandwiches and bar food.
Are there any nearby shopping centers or stores around PNC Bank's Detroit location?
Yes, nearby you can find Gateway Marketplace shopping center, Marshalls department store, Five Below discount store, and K&G Fashion Superstore among others for your shopping needs.
What other banks or ATMs are close to PNC Bank at 20500 Woodward Ave?
Nearby banking services include another PNC ATM and Chase Bank which also provides financial services and ATMs.
Are there nearby fitness or wellness centers where customers can visit near PNC Bank?
Planet Fitness, a gym and health spa, is located nearby, offering customers a convenient place for workouts before or after visiting the bank.
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