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Flagstar Bank

4.1
(12 reviews)

Business Details

4755 Washtenaw Avenue, Ann Arbor, MI
48108, United States
(734) 528-2685

About

BankATM
Flagstar Bank in Ann Arbor, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

Flagstar Bank
4755 Washtenaw Avenue, Ann Arbor, MI
48108, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM

Reviews

4.1
12 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
0
1 star
2
  • SA
    Suzana Alk
    Oct 3, 2026
    5.0
    ​"I recently opened a new account at Flagstar Bank and had the pleasure of working with Zubaida Nimer. She was exceptional from start to finish—patiently answering all my questions, guiding me through the paperwork, and making the entire process smooth. Her customer service is top-notch. Thank you, Zubaida!"
  • GC
    Gina C
    Sep 27, 2026
    1.0
    I am a new customer to this bank. And the other day I noticed I still hadn't gotten my debt card after opening the account at the beginning of this month, September. So I spoke to somebody online at the bank and was informed that my debit card had never been ordered when I opened the account. And so I asked the simple question, so you guys are gonna expedite my card for me?And they said, no, we cannot do that.And it will take 5-7 business days to get my card. So I then also called the branch spoke to somebody there & told them the situation. In which I was told the same thing , no , you will have to wait 5-7 business days. That if I wanted the card to expedited. that I would be charged $75. I'm seriously thinking about closing my account & going elsewhere at this point. i'm highly disappointed with their service. They should have eaten the $75 and gotten me my card faster. They don't believe in true customer service.
  • MM
    Maximum Maxx
    Jun 7, 2025
    5.0
    They have been nothing but good to me since I joined them.refinanced me out of a bad loan and was the very few people to contact me when I went on strike. I am forever grateful for the people that helped me here
  • EC
    Emily Cheese
    Dec 3, 2018
    5.0
    This bank is so friendly and amazing. I never have any troubles whenever I go in there. They give me accurate answers and explain things well. They are also quick in what they do, and dont have you sitting or waiting for somebody to help you. I also feel safe as far as security goes. They have a different level of security than most banks/branches and it makes me feel safe as a customer. I would highly recommend this particular branch.

Frequently Asked Questions About Flagstar Bank

What are the regular drive-through hours at Flagstar Bank on weekdays?

The drive-through at Flagstar Bank is open from 9:00 AM to 5:00 PM Monday through Friday.

Is Flagstar Bank open on Sundays?

No, Flagstar Bank is closed on Sundays.

Brand Certified Facts from Flagstar Bank

This information is certified by Flagstar Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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