Flagstar Bank in Ann Arbor, MI brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
"I recently opened a new account at Flagstar Bank and had the pleasure of working with Zubaida Nimer. She was exceptional from start to finish—patiently answering all my questions, guiding me through the paperwork, and making the entire process smooth. Her customer service is top-notch. Thank you, Zubaida!"
GC
Gina C
Sep 27, 2026
1.0
I am a new customer to this bank. And the other day I noticed I still hadn't gotten my debt card after opening the account at the beginning of this month, September. So I spoke to somebody online at the bank and was informed that my debit card had never been ordered when I opened the account. And so I asked the simple question, so you guys are gonna expedite my card for me?And they said, no, we cannot do that.And it will take 5-7 business days to get my card. So I then also called the branch spoke to somebody there & told them the situation. In which I was told the same thing , no , you will have to wait 5-7 business days. That if I wanted the card to expedited. that I would be charged $75. I'm seriously thinking about closing my account & going elsewhere at this point. i'm highly disappointed with their service. They should have eaten the $75 and gotten me my card faster. They don't believe in true customer service.
MM
Maximum Maxx
Jun 7, 2025
5.0
They have been nothing but good to me since I joined them.refinanced me out of a bad loan and was the very few people to contact me when I went on strike. I am forever grateful for the people that helped me here
EC
Emily Cheese
Dec 3, 2018
5.0
This bank is so friendly and amazing. I never have any troubles whenever I go in there. They give me accurate answers and explain things well. They are also quick in what they do, and dont have you sitting or waiting for somebody to help you. I also feel safe as far as security goes. They have a different level of security than most banks/branches and it makes me feel safe as a customer. I would highly recommend this particular branch.
What are the regular drive-through hours at Flagstar Bank on weekdays?
The drive-through at Flagstar Bank is open from 9:00 AM to 5:00 PM Monday through Friday.
Is Flagstar Bank open on Sundays?
No, Flagstar Bank is closed on Sundays.
What time does Flagstar Bank close on Saturdays?
On Saturdays, Flagstar Bank closes at 1:00 PM.
Are there any holiday closures for Flagstar Bank?
Yes, Flagstar Bank is closed on November 11, November 27, and December 25 in 2025.
Where is Flagstar Bank located in Ann Arbor, MI?
Flagstar Bank is located at 4755 Washtenaw Avenue, Ann Arbor, MI 48108, United States.
Does Flagstar Bank offer mobile banking options?
Yes, Flagstar Bank offers mobile banking through apps available on both Android and iOS platforms.
What types of banking services does Flagstar Bank provide?
Flagstar Bank offers consumer banking solutions including checking and high-yield savings accounts, CDs, lending, and financial planning with a customer-first focus.
Are there any restaurants near Flagstar Bank where I can grab a meal before or after my visit?
Yes, Bistro Bar & Grill and McDonald's are nearby dining options where you can enjoy a meal before or after visiting Flagstar Bank.
What nearby services are available if I need a massage or chiropractic care after my banking visit?
Nearby wellness services include MAK Massage, Carey Chiropractic Life Center, and First Choice Chiropractic of Ann Arbor for massage and chiropractic care.
If I am visiting Flagstar Bank, which nearby public transit or parking options can help me find the location easily?
While specific transit options aren't listed, you can use the Flagstar Bank location on Washtenaw Avenue as a reference point. Nearby landmarks and services such as Bistro Bar & Grill and McDonald's can also help orient you when arriving.
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