ACT 1st Federal Credit Union offers full-service banking in Maryland and West Virginia and an informational website to inform members of the wide variety of products and services offered.
The foundation of our organization, established by the early volunteers continues to promote the trust that began over a half century ago. The cohesiveness of the members who support the organization, the volunteers who serve on the board and committees, and the staff who so diligently perform their duties while maintaining an open and friendly relationship, are responsible for our successes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.