First National Bank

Reviews

• DP

  David Park

  Nov 14, 2025
  1.0
  I’ve been going to FNB for a long time throughout the area and rarely go to this location. Decided to go since it was close by to do some transactions. I have NEVER been so disrespected in a bank ever. They ignored me for a good 5 minutes when I was standing there and I was so confused until another customer told me that the line was off to the side where the chairs were. I saw people sitting in the chairs and thought they were waiting to be seen in the cubicles not to the teller. The teller could have taken the 5 seconds to jnform me but instead she just side eyed me and glared at me. Maybe it’s cause it’s the way I look? I was in a hoodie and jeans and look kinda young but I have never felt so disrespected to be straight up ignored.
• AA

  Asia

  Sep 25, 2025
  1.0
  If I could give this bank 0 stars I would . The manager is horrible.
• AF

  Ann Faust

  Aug 2, 2022
  1.0
  What a shame that 0 stars not available. We came to this bank when they bought Howard Bank and ever since there has been something or other going wrong. They have probably one of the worst customer service out there. Day 10 I have of waiting for Manager to call, promised by a lady called Violet. Today I call the branch again just to find out Violet WAS the branch manager. Needless to say I do not appreciate to be lied by my own bank manager. I am planing to contact the general manager , but I am worried what kind of unpleasantness I may encounter this time. We are already looking to move to another bank who actually values or at least do not lie to their customers.
• TT

  Tufty Tufterson

  May 25, 2022
  1.0
  as bad a bank as one would care to find. have been paying a mortgage electronically on my office forv11 years. On the final $90.00 they wouldn't bill electronically but didn't tell me so final payment grew to $287.00. Spent two hours on the phone to get late charges removed. . They weren't able to competently accept electronic payment so I drove 25 minutes to a branch where I spent 15 minutes learning that of course late charges weren't removed. ****((