First National Bank

Reviews

• AF

  Ann Faust

  Aug 2, 2022
  1.0
  What a shame that 0 stars not available. We came to this bank when they bought Howard Bank and ever since there has been something or other going wrong. They have probably one of the worst customer service out there. Day 10 I have of waiting for Manager to call, promised by a lady called Violet. Today I call the branch again just to find out Violet WAS the branch manager. Needless to say I do not appreciate to be lied by my own bank manager. I am planing to contact the general manager , but I am worried what kind of unpleasantness I may encounter this time. We are already looking to move to another bank who actually values or at least do not lie to their customers.
• TT

  Tufty Tufterson

  May 25, 2022
  1.0
  as bad a bank as one would care to find. have been paying a mortgage electronically on my office forv11 years. On the final $90.00 they wouldn't bill electronically but didn't tell me so final payment grew to $287.00. Spent two hours on the phone to get late charges removed. . They weren't able to competently accept electronic payment so I drove 25 minutes to a branch where I spent 15 minutes learning that of course late charges weren't removed. ****((
• TA

  Tom Downey Burner Account

  Jan 21, 2022
  5.0
  Very friendly and helpful. Would recommend coming to this bank location.
• KO

  Kristen O'Dell

  Nov 4, 2019
  4.0
  The customer service here is wonderful. I go out of my way to use this location when I need to do anything concerning my account.