Central One Federal Credit Union is a not-for-profit financial institution dedicated to providing personalized service and financial solutions for individuals and businesses. We offer checking and savings accounts, money markets, CDs, IRAs, mortgages, home equity loans and lines, auto loans, credit cards, personal loans, student loans, RV, boat and motorcycle loans, plus business accounts and commercial lending. Services include mobile and online banking, financial education programs, credit-building resources, local decision-making, and community-focused support. Proudly serving Worcester County and parts of Middlesex and Norfolk counties throughout Central Massachusetts.
Details
Drive-throughAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Central One Federal Credit Union • Jul 05, 2026
Whether you're shopping for a new or used vehicle, or just looking to refinance, Central One makes the process quick and hassle-free. With rates as low as 0.99 % APR*, you know you're getting a great deal! Ask us how you can get a pre-approved blank check to go vehicle shopping on your schedule.
* Rate valid as of 2/17/2021. Terms and conditions apply.
MOVE YOUR DEBT IN THE RIGHT DIRECTION. Transfer your high rate credit card balances with our Balance Transfer Promotion now through July 31st. Transfer your balances and enjoy a 4.99% promotional APR* fixed until January 2023!
No balance transfer fee.
No annual fee.
Apply online today at www.cetralfcu.com
Reviews
4.1
52 reviews
5 stars
37
4 stars
2
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NP
Nick Panarelli
May 23, 2026
5.0
Great bank to do business with! Highly recommend!
AA
Al
Apr 27, 2026
5.0
Awesome place, awesome service awesome products
KC
Kelly Connerton
Mar 29, 2026
5.0
We could not be happier with Central One! We are thrilled to have joined the Central One family. Outstanding customer service! Unmatched services for members! My only complaint is how late in the day my direct deposit credits.
Otherwise, our whole family LOVES OUR BANK!
JB
Jennifer Benger
Mar 7, 2026
5.0
I recently changed from Bank of America after multiple fraud issues there. My experience with Central One has been excellent. Their loan rates were the best around and the customer service has consistently exceptional every time I’ve come in. Terry Bradt is amazing and Will was also so helpful. I only wish i made the switch years ago!
LK
Lan Nguyen Kim
Feb 21, 2026
1.0
I finally closed my accounts with them. After almost two years of trying to get my name updated, they haven't been able to resolve this issue. They do not want to help even though I escalated the issue to their supervisor and manager. Noone has yet called me back to resolve this issue. They are great when you don't have complicated issues. When the issue becomes difficult or when they no longer want to deal with you, they just ignore you until you are fed up and frustrated enough to close the account.
Frequently Asked Questions About Central One Federal Credit Union
How is Central One Federal Credit Union different from a bank?
We are member-owned, whereas banks have shareholders/stockholders. The profits we make are reinvested into providing members with better rates on loan and savings products.
Is Central One Federal Credit Union FDIC insured?
Only banks are covered by the FDIC. Credit unions are insured by the government-funded NCUA. Individual accounts are protected up to $250,000.
How do I become a member of Central One?
To become a member, visit our website at www.centralfcu.com and apply online or stop by any of our local branches.
Where are your branches located?
We have locations in Auburn, Northborough, Shrewsbury, Westborough, and Worcester.
Do you offer free checking?
All personal checking products offered at Central One are free with no monthly fees or minimum balance requirements.
What are the current rates for auto loans?
Central One offers the same low rate for new, used or refinancing auto loans. Visit our website for current rates at www.centralfcu.com/resources/rates
Can I open an account online?
Yes, you can open an account online by visiting our website at www.centralfcu.com
Do you offer accounts for small businesses?
Yes, our Business Solutions checking account has no monthly fees and no monthly balance requirements.
Do you have small business loans?
Yes, we offer commercial real estate and construction loans, vehicle and equipment loans or working capital lines of credit and business credit cards.
Do you have credit cards?
Central One credit cards have no annual fee, as well as low rates. We service our cards locally and provide a same-day replacement.
Do you have RV or Motorcycle loans?
Yes, we will finance motor homes, boats, and trailers, new and used, at competitive rates. Pre-approval is available with terms up to 180 months.
Does Central One offer fraud protection on their credit card?
Yes, you can monitor and manage your card anytime, anywhere, from your phone with our Card Control app.
Does Central One offer secured loans?
Yes, we offer credit building programs to help you establish or repair your credit with a secure credit card, savings secured or certificate secured loans.
What products does Central One offer?
We offer checking and savings accounts, IRA's, CD's, auto loans, adjustable and fixed mortgages, first-time homebuyer program, credit cards, cash back credit cards, home equity lines of credit, business savings and checking accounts, student loans, personal and commercial loans and reverse mortgages.
Am I eligible to join Central One Federal Credit Union?
Membership is now open to anyone who lives, works, worships, volunteers attends school, or own a business in Worcester County as well as parts of Middlesex and Norfolk counties. Also included are family or household members of existing members, and businesses or other legal entities located within our field of membership.
How is Central One Federal Credit Union different from a bank?
Central One is member-owned rather than shareholder-owned, so profits are reinvested to provide better rates on loans and savings products for members.
Is Central One Federal Credit Union insured like a bank?
Credit unions like Central One are insured by the NCUA, protecting individual accounts up to $250,000, unlike banks which are FDIC insured.
How can I become a member of Central One Federal Credit Union?
You can become a member by applying online at www.centralfcu.com or by visiting any of our local branches.
Where are the Central One Federal Credit Union branches located?
Our branches are located in Auburn, Northborough, Shrewsbury, Westborough, Milford, Worcester, and school branches in Shrewsbury and Westborough High Schools.
Does Central One Federal Credit Union offer free checking accounts?
Yes, all personal checking accounts at Central One have no monthly fees or minimum balance requirements.
Can I open a Central One account online?
Yes, accounts can be opened online by visiting our website at www.centralfcu.com.
What business banking products does Central One offer?
We offer business checking accounts with no monthly fees or balance requirements, commercial real estate and construction loans, vehicle and equipment loans, working capital lines of credit, and business credit cards.
What are the branch hours for the Shrewsbury location?
Drive-up hours at our Shrewsbury branch are Monday, Tuesday, Wednesday, and Friday from 8 am to 5 pm; Thursday from 8 am to 6 pm; and Saturday from 8:30 am to 12 pm.
What nearby services can I visit around Central One's Shrewsbury branch?
Near Central One in Shrewsbury, you can find Oak Tree Insurance Agency for insurance needs, Liberty Tax for tax services, and Divine Spa And Salon for beauty and spa treatments, making it convenient for errands and personal care before or after your visit.
Are there healthcare facilities near Central One Federal Credit Union in Shrewsbury?
Yes, nearby are UMass Memorial Medical Group, Shrewsbury Family Medicine, and New England Hearing Instrument providing medical, family practice, and audiology services for your healthcare needs.
How can visiting nearby real estate agencies help me when banking with Central One?
Nearby real estate agencies such as Castinetti Realty Group and Andrea Castinetti-Realtor can assist you with home buying or selling, complementing Central One’s mortgage and first-time homebuyer programs for a smooth transition.
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