The UniBank North Grafton branch is located in one of Massachusetts's oldest and most picturesque towns. As part of the Blackstone River Valley National Heritage Corridor, the birthplace of the Industrial Revolution in the US, UniBank builds on that history by partnering with local residents and businesses to foster a healthy, thriving economy. We now provide high interest CDs, competitive car loans, business banking, and flexible mortgage options to support our customers' varied financial needs and goals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.