Homefield Credit Union is a community-based credit union founded in 1966. Originally chartered as Grafton Suburban Credit Union with a field of membership including those in the Greater Grafton area, HCU has grown to include a field of membership encompassing all of Worcester and Middlesex counties. Once you are a member of Homefield Credit Union, you are always a member, meaning that once you have established and maintain a membership in good standing you may remain a member no matter where you work or live.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.