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Founded in 1955, BrightBridge Credit Union is a state-chartered community credit union with over $2.4 billion in assets. Our Corporate Office is located in Lawrence, Massachusetts. We currently serve over 115,000 members in Massachusetts, New Hampshire, and Rhode Island, offering a wide range of savings and loan products, commercial services, and digital banking to meet the financial needs of our growing member base. Our locations provide onsite ITMs, night depository, onsite coin machines, check deposits, ATMs, and drive-through banking for your convenience. Visit our Methuen branch today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.