In 1846, we were a pioneer community bank. Today, we’re still pioneering here in Central Massachusetts with new banking ideas and good old-fashioned personal service. Our dedication to providing customers with superior personal banking and commercial financial products, and the support they need to prosper at work and at home, has enabled us to build one of the most trusted banks in the region.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.