MIT Federal Credit Union is a full-service, not-for-profit financial institution federally insured by the NCUA, serving the MIT community and beyond since 1940. With the guiding philosophy of "People Helping People," our mission is to impact our diverse communities by creating well-being through empowerment and financial opportunities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.