HarborOne Bank, headquartered in Massachusetts, has $5.36 billion in assets. For over a century, HarborOne's mission has not wavered…total commitment to our customers, our communities, and our colleagues. Today, we serve communities in Massachusetts and Rhode Island with the very best in personal and small business banking products and services delivered through our network of full-service banking centers, and an extensive suite of online, mobile banking, and cash management services. We provide mortgage lending throughout New England as the parent company of HarborOne Mortgage. Our Commercial Lending team is comprised of seasoned veterans who specialize in meeting the needs of today’s business leaders who need “big bank” services with t...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.